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Montrose Kia

Sheffield, OH

Overview
Employees
Reviews
Vehicles
4.7
925 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 925 reviews

October 05, 2025

Huge lack of customer service. I’ve been waiting for a call back from the manager for over a week and he knows I left as an upset customer. I will NEVER get another vehicle from th More

by scott.lasker
Recommend Dealer
No
Employees Worked With
Bill Reichert
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 05, 2025

Bill is the best! Our experience with him, Norman and Corey has been awesome! Team players at Montrose Kia! More

by cindyromes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Holke, Corey, and Tommy
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Oct 05, 2025 -

Montrose Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

October 05, 2025

Elie was a great sales associate. Had I purchased a vehicle, I would've been happy to have bought it from him. More

by Mateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie M.
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Oct 05, 2025 -

Montrose Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

October 04, 2025

I was escorted to the waiting area to find that there wasn’t suitable space to work with a laptop because the new furniture had not arrived yet. They were very accommodating to let me sit at someone’s de More

by lmbeckler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Montrose Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

October 03, 2025

I knew what I was going to do before I went to Montrose but they made it easy and timely. More

by kilgore052
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman
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Oct 03, 2025 -

Montrose Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

October 01, 2025

Have always had poor service with you and will Never come back and will Never recommend you to anyone. More

by SABRINALANE520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forest Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Blanton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Szudarek
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Oct 04, 2025 -

Montrose Kia responded

Thank you for providing this feedback, Sabrina, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

October 01, 2025

I'm very impressed with the modern updates made to the Montrose building. The waiting room could be a little more inviting. More

by SANDYGIRL05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Hunter
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Oct 01, 2025 -

Montrose Kia responded

Thanks for sharing about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 30, 2025

Always been a great dealership,this is our fifth Kia purchased from them,we will continue to do business with them for further purchases.the salesman are not pushy,they ask if you need any assistance or More

by realman4899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Pay our salesman
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Sep 30, 2025 -

Montrose Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

September 30, 2025

I had the pleasure of working with Brandon, and he made my first car buying experience GREAT! He took everything I wanted out of a car and made it a REALITY. My two year old was with me and as you can imag More

by SBuga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon K
Report | Print
Sep 30, 2025 -

Montrose Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

September 29, 2025

Everything went as expected if not better than expected. I was able to drop off my wife’s cars early and was well received. I was pleasantly surprised to get a recommended service advice through text. Done More

by DENNISNMARTI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 29, 2025 -

Montrose Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

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