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Montrose Kia in Sheffield

Sheffield, OH

Overview
Reviews
4.7
860 Reviews
Call Dealership (440) 934-6699
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 860 reviews

January 22, 2024

Thank you Rachel and John for the great customer service you provided. I pulled my car in Rachel met me at my car and walked me in.When my car was done. John pulled my car in walked me out and I left.. Than More

by soloffstacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel and John from service
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Jan 23, 2024 -

Montrose Kia in Sheffield responded

Hi Solooff! We're delighted to know that Rachel and John provided you with such excellent service at Montrose Kia of Sheffield. Thanks for the kudos, we appreciate your feedback!

Helpful
January 22, 2024

Very nice employees & worked well with me to agree on a suitable purchase price & vehicle More

by Garrisonc6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey M
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Jan 23, 2024 -

Montrose Kia in Sheffield responded

Hi Garrison C! Thank you for leaving us this five-star review and kind words about our sales team at Montrose Kia of Sheffield! We'll see you next time!

Helpful 1
December 29, 2023

My credit score is not good, but no matter your guys help me too get a car thank you. More

by marilyn.mojica4383
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jan 03, 2024 -

Montrose Kia in Sheffield responded

Hi Marilyn! Thank you for this amazing review and kind words about our team helping you get a car at Montrose Kia of Sheffield! Have a great day!

Helpful
December 24, 2023

Had a wonderful experience from day 1 to the time I brought my car they made the buying experience a great one so good I came in thank you all More

by broncoschamps83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
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Jan 04, 2024 -

Montrose Kia in Sheffield responded

We're delighted to know that you had a wonderful experience with us at Montrose Kia of Sheffield. Thank you for choosing us and enjoy your car!

Helpful
December 13, 2023

John R was so informative in explaining in detail about my car being serviced. GOOD customer service means a-lot. Thanks John! More

by dianneholland2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
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Dec 14, 2023 -

Montrose Kia in Sheffield responded

We're glad to know that you had a positive experience with John and our team at Montrose Kia of Sheffield. Providing excellent customer service is always our goal, so your feedback means a lot! Thank you for sharing it.

Helpful
December 10, 2023

John R and the whole Montrose team always served excellent customer service always. Thank you More

by barbaraknox16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John R. Service Dept
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Dec 12, 2023 -

Montrose Kia in Sheffield responded

Thank you for the 5-star rating! We're pleased that John provided you with an excellent service experience during your visit. We'll see you next time at Montrose Kia of Sheffield! Have a great ride!

Helpful
November 29, 2023

I had a 1230 appointment for routine maintenance. All I needed for this was an oil change and a tire rotation and oil filter. They told me my car was not ready until 230. I waited in the waiting room More

by Dianemfate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember any of their names I dealt with service schedulers
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Nov 30, 2023 -

Montrose Kia in Sheffield responded

I'm sorry to learn about your long wait time for routine maintenance, this is certainly not the standard we aim for. We appreciate you bringing this issue to our attention and will work on improving our scheduling process. I'd like to discuss how we can make things right with you - please feel free to reach out at your earliest convenience. Thank you, Fred Gawry - Service Manager - 440.934.6699

Helpful
November 26, 2023

Very informative and treated with utmost respect. This is my second car from here! Very satisfied. More

by wrniemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert, John Thompson
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Nov 28, 2023 -

Montrose Kia in Sheffield responded

This review makes us so happy! Thank you for being a Montrose Kia of Sheffield customer!

Helpful
November 13, 2023

Were very helpful getting us a car great place to work with .would highly recommend them if you need a car More

by jttoth25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greatvstaff
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Nov 14, 2023 -

Montrose Kia in Sheffield responded

We're delighted to know you had a positive experience with us at Montrose Kia of Sheffield! Thank you for recommending our dealership, we appreciate it. Safe travels in your new car!

Helpful
November 08, 2023

Very easy to work with the service team. John has been very helpful in the past More

by Ricdoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
Report | Print
Nov 08, 2023 -

Montrose Kia in Sheffield responded

Thank you for the positive review! We're pleased that John provided you with great service during your visit. We'll see you next time at Montrose Kia of Sheffield! Have a great ride!

Helpful
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