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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,339 Reviews

1,339 Reviews of Moore Buick GMC - Service Center

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June 15, 2024

Great customer service as always! Dakota greeted me and recognized that I had a new vehicle. Oil change and mud flap istallation completed while I waited. I was in and out fast. Moore More

by Lisa C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
June 12, 2024

Got great service love the customer service will recommend to everyone they fixed my car runs great More

by RALPHHARRISON2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 11, 2024

A pleasure as always. Dakota is always so helpful and informative. She keeps us in the loop on repairs being made and of our different options before proceeding with repai More

by cparker9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Sinks
Jun 13, 2024 -

Moore Buick GMC responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

Emily Chance was very helpful in getting my vehicle in for the maintenance and made sure she took time to understand the problem. The mechanic Mike Kneel not on fixed the problem but took time to explain More

by skuttjj
Recommend Dealer
Yes
Employees Worked With
Emily Chance
Jun 13, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2024

Great customer service from Dakota Johnson. Was kept informed the entire time my truck was being worked on. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Jun 12, 2024 -

Moore Buick GMC responded

John, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

Dakota is the best dealership person I have ever worked with. Above and beyond to make sure all work is complete and warranty coverage filed. More

by salsouto4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
Jun 07, 2024 -

Moore Buick GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

Excellent service department! Superb service department team! Alan Scott, John Gibson, and all of the mechanics are great! Moore has always stood behind their work and I have a More

by Dean7779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Scott
Jun 07, 2024 -

Moore Buick GMC responded

Your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Moore Buick GMC Truck, INC.!

May 30, 2024

They were polite and answered any questions I had. Service was completed in a timely manner. More

by MARYLTOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in service
May 31, 2024 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2024

GREAT DEALERSHIP WITH A SUPERBLY PROFESSIONAL SERVICE DEPARTMENT. HASN'T DISSAPOINTED ME THUS FAR.... I HAVE COMPLETE TRUST IN THE SERVICE OF MY GMC ...AND WILL CONTINUE TO UTILIZE MOORE GMC AS BOTH MY More

by jpensak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

May 29, 2024

Always pleasant. Quick service, knowledgeable staff. It’s always a pleasure dealing with them. Thank you! More

by rnichols6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Moore Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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