Moore Cadillac
Chantilly, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 178 reviews
The dealership provides top quality cars and excellent and reliable service.i have continued with this dealership for over 20 years and find them friendly and responsive. and reliable service.i have continued with this dealership for over 20 years and find them friendly and responsive. More
Working with Moore Cadillac was a smooth and straightforward process. They kept me informed of updates along the way while the vehicle was being built and shipped. Completing the paperwork was e straightforward process. They kept me informed of updates along the way while the vehicle was being built and shipped. Completing the paperwork was easy as they had all forms prepped upon arrival. More
Poor Service Advisor coordination, follow up and completion. Did not complete a belt replacement I had approved. Did not check on warranty coverage before starting work, and charged me for other cov completion. Did not complete a belt replacement I had approved. Did not check on warranty coverage before starting work, and charged me for other covered work even after I repeatedly asked about coverage.Did not provide and explain work performed and invoice upon checkout. Dealer is also only repair shop that charges surcharge for credit card use. Very disappointed. More
Noisy, due to construction. The sales staff seems to go out of their way to remember the name of their respective customers.....that's different from most car dealerships. My The sales staff seems to go out of their way to remember the name of their respective customers.....that's different from most car dealerships. My service associate was very polite and attentive. My only concern is that there is an enormous turn around in the service associates. I have owned my car for almost 5 years and never had the same associate a second time. More
Excellent service at Moore Cadillac! Tammim my sales rep, the sales manager, finance manager all were amazing. Tammim did a great job assisting me throughout the entire purchase proces Tammim my sales rep, the sales manager, finance manager all were amazing. Tammim did a great job assisting me throughout the entire purchase process and addressed all my concerns expertly. Overall first class service! More
Moore Cadillac always takes great care of me and my car! Great service, fair pricing and friendly staff. Great service, fair pricing and friendly staff. More
Everything was very professional and well done, they explained what needed done and what my options were. Very happy with the experience explained what needed done and what my options were. Very happy with the experience More
Great to work with in helping me keep my Escalade maintained, gives me confidence in driving my car with zero breakdowns! From purchase date (2018) as a brand new vehicle throughout the recommended maintained, gives me confidence in driving my car with zero breakdowns! From purchase date (2018) as a brand new vehicle throughout the recommended maintenance and state inspections! Highly recommend! More
We have also had good service from this dealership. We wish for better discounts, but service is steady and consistent. We wish for better discounts, but service is steady and consistent. More
I had an excellent experience. Mike B. , Fred, and Lilly were excellent.....so much so I bought two vehicles, and sold them mine. Great work. Mike B. , Fred, and Lilly were excellent.....so much so I bought two vehicles, and sold them mine. Great work. More



