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Morehead Honda
Newburgh, NY
703 Reviews
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Showing 703 reviews
March 01, 2011
After doing much research while looking for a used Honda Odyssey, I found one I liked very much at Moorehead Honda. That same day, I also found a Toyota Sienna I liked at another dealer. I made appointmen Odyssey, I found one I liked very much at Moorehead Honda. That same day, I also found a Toyota Sienna I liked at another dealer. I made appointments to test drive both. I drove the Toyota Sienna first, as it was closer to my home. I hoped to save myself the trip to Newburgh. While I liked the vehicle, I was less than impressed with the dealership. I have had many car buying experiences as a woman. Most of the time, I feel like I'm being scammed. This particular dealership reinforced that feeling. So, I decide to take myself to Moorehead Honda and test drive the Odyssey. From the moment I walked in, I could feel the difference at Moorehead. Lou was pleasant and informative about the van, without being pushy. He was personable and friendly. The offer for my trade in was substantially more than the other dealership offered. I called the other dealership, as agreed, to let them make me their final offer. They offered to double Moorehead's offer for my trade in. Huge red flag that I was being scammed by the first dealership. Obviously, they could have made a decent offer the first time. Instead they chose greed over customer relations. This solidified my decision to take the Odyssey from Moorehead. Although I had financing from my credit union, Lou suggested I also apply with Honda financing to see if I could get a better rate. He was right. The rate was better. Fast forward a few days. Time to pick up my van. Yay! So excited! Two of my children went with me. One of them was supposed to bring a DVD for the drive home, to test out the DVD player. She forgot. Not to worry, though. When we got to the dealership, Lou had come prepared. He brought a DVD for the kids to watch on the way home. We signed all the papers and the van was mine. In my excitement, I didn't notice that there was only one set of keys. Lou noticed and had a new set made. It was around lunchtime and making the new set took a little longer than anticipated. Several employees came over while we were waiting to offer coffee or snacks. The man who did all of the paperwork with us, I forgot his name, even offered some pizza that they had purchased for the staff. I love my Odyssey. I am confident that I got a very fair price and an excellent vehicle. I would definately recommend Moorehead Honda to friends and family. More
by belle708
Employees Worked With
Louis Borassi
March 01, 2011
After much review for the car I wanted to purchase I started the hunt. The stop at Morehead Honda was a very pleasant experience. As a woman I didn't feel at all pressured.I was treated by a very season started the hunt. The stop at Morehead Honda was a very pleasant experience. As a woman I didn't feel at all pressured.I was treated by a very seasoned salesman Phil. I would definitely recommend Morehead to my friends. Thank you Cheree Lemmerman More
by Cheree
Employees Worked With
Phil Enright and Don
February 27, 2011
I am very pleased to say the help, information and attention of Frank and Doug were superb. I had a back issue with the first vehicle I purchased and Doug stepped up to the plate and resolved the pro attention of Frank and Doug were superb. I had a back issue with the first vehicle I purchased and Doug stepped up to the plate and resolved the problem. Thank you Doug and Frank. I have been servicing my Honda Accord at Morehead Honda for years and they have become like family. I love Pam, she is great and also Omar. Everyone there are so helpful, friendly and caring. Thank you for being a business that cares. Hetty More
by hminatee
Employees Worked With
Frank and Doug, Frank Quinones
February 24, 2011
My experience at Morehead was more than I expected. There was no pressure. Everyone was more than happy to help, and friendly. Tommy Loving was the best salesperson I have ever had the pleasure to do There was no pressure. Everyone was more than happy to help, and friendly. Tommy Loving was the best salesperson I have ever had the pleasure to do business with. He was friendly, professional, and got me into the car I wanted within a day. He even cleaned my dirty license plates before putting them on my new car. Now thats service! More
by jcervone
Employees Worked With
Doug at front desk, Tommy Loving & Dan - Finance
February 19, 2011
I was immediately assisted in my search for a new car. Frank described the car from top to bottom so I knew what I was getting from the start. They worked with me on deciding exactly what I wanted and th Frank described the car from top to bottom so I knew what I was getting from the start. They worked with me on deciding exactly what I wanted and they were not pushy at all. They also gave me the best price available. I am very satisfied. More
by mazzal25
Employees Worked With
Frank, Frank Quinones
February 18, 2011
I highly commend the level and quality of service I have received at Morehead Honda. The professionalism and customer service I had received from Russ and the other members of the Honda team from the minute received at Morehead Honda. The professionalism and customer service I had received from Russ and the other members of the Honda team from the minute I walked in the door was outstanding. Russ, Rich and Dan made the whole experience a pleasant one. I highly recommend Morehead Honda to anyone and will continue to spread the positive word to others as well. Thanks to a great staff! More
by horanke
Employees Worked With
Russ Peck, Rich and Dan
February 18, 2011
I live in Newburgh, NY, & am on my 3rd lease with Honda....Russ, my salesman is a really great guy & I would recommend him to anyone starting out with Morehead. Dan, in the office.. really great wit Honda....Russ, my salesman is a really great guy & I would recommend him to anyone starting out with Morehead. Dan, in the office.. really great with all the paper work, really explains everything with a smile,& the Service Dept.is excellent, especially Pam, she stayed almost 2 hours over her scheduled day to get me into my rental, because my car broke down on a friday night, & I needed a car to get to work on Sat. Morehead is family to me, & they treat everyone like family, doing whatever it takes to make you a Happy Honda Owner. Your search for a car dealer is over when you walk into Morehead Honda! More
by Snowie
Employees Worked With
Russ & Dan
February 15, 2011
From the moment I entered the building Russ was very helpful and informational. Doug had such a great personality and was very tending to what we were looking for in a car. The entire staff was there helpful and informational. Doug had such a great personality and was very tending to what we were looking for in a car. The entire staff was there to help and assist in any way possible from start to the moment I drove off that I was very happy with my new choice!! :)---allison scaturro More
by allisonscaturro1
Employees Worked With
Doug Bell & Russ
February 09, 2011
Bought 2 new autos from this dealer in past 3 months. Our salesman, Russ Peck, was outstanding, a very down to earth guy, not a brow-beating salesman. The facility is top notch and I will definitely brin salesman, Russ Peck, was outstanding, a very down to earth guy, not a brow-beating salesman. The facility is top notch and I will definitely bring both cars there for future service. I have already sent 2 friends to the dealership and will definitely send my college kids there when it is time for them to get into their own automobile. If there is such a thing as a 10-star dealership, this is it! More
by dmiller1962
Employees Worked With
Russ Peck
February 05, 2011
Bought two cars on the same day, new 2011 Odyssey and pre certified used 2008 Pilot. Got great prices on both cars and very fair trade in values on both cars traded in. Mark was a pleasure to do business w certified used 2008 Pilot. Got great prices on both cars and very fair trade in values on both cars traded in. Mark was a pleasure to do business with, not pushy at all, and knowledgable about the cars I was buying. Transaction was very smooth and cars very prepped perfectly for pick up. Very happy with my purchases and my dealings with Morehead Honda. Would recommend them to anyone.... More
by bvaldez
Employees Worked With
Mark Etri
