Moritz Chrysler Jeep Dodge Ram

I recently had an issue with my Jeep that caused it to not start. I was stranded at a gas station. I called the dealership (it was Saturday after 4 pm) asking for advice for the what I thought was electri not start. I was stranded at a gas station. I called the dealership (it was Saturday after 4 pm) asking for advice for the what I thought was electrical problem preventing my Jeep from starting. The service department was already closed but I was transferred to Lane Walters, a Sales agent. After asking me a couple of questions to see if he could help me with the Jeep, he told me he would be there in 5 minutes. He came to my location and spent about an hour with me trying various things to reset the computer, jump the battery, etc. Anything he could think of to get the Jeep started. When it became apparent that we could not get it going, he helped me contact Chrysler Roadside Assistance to get the Jeep towed to the dealership. Once I got to the dealership with the tow truck, Lane already had a loaner car ready for me. Turns out it was a problem with the battery due to the hot weather we've been "enjoying" lately. Lane really went above and beyond to help me out. I was very appreciative of all he did and did not expect anyone to come out to physically help me with the Jeep, especially late on Saturday afternoon. More

The salesman was amazing not pushy like your typical car salesman. He let the car sell itself. He goes above and beyond for his customers. The service department on the other hand is terrible. salesman. He let the car sell itself. He goes above and beyond for his customers. The service department on the other hand is terrible. More

We visited this dealership on a Sunday when they were closed. This gave us an opportunity to view the vehicles with no pressure from a salesman. We saw a very low price (a 'come on') on two vehicles. closed. This gave us an opportunity to view the vehicles with no pressure from a salesman. We saw a very low price (a 'come on') on two vehicles. Neither of these were exactly what we were looking for, but the price was attractive. We went back to the dealership the next week and met Dustie. We were satisified with the price he gave us but decided to look at other dealerships to see if we could find 'the car' we wanted. Dustie located the car we wanted and still gave us a good price. He called and explained what he found. We felt no pressure and actually felt that Dustie was working for us. We got a real good price on a new 2010 Chrysler 300. I wasn't overwhelmed with the value they gave us for our trade-in but when you consider the tax advantage (of a trade-in) and the ease of the transaction, it was well worth it. Steve & Peggy More