Morrie's Brooklyn Park Subaru

He is very friendly man. As we are hearing impaired, we communicated by writing the papers and he has good patience with us that we appreciated very much ! As we are hearing impaired, we communicated by writing the papers and he has good patience with us that we appreciated very much ! More

Easy to work with and no pressure to buy. Not all of my questions could be answered so hopefully the follow up review will do that. Not all of my questions could be answered so hopefully the follow up review will do that. More

I had a great experience at Morrie's Brookly Park Subaru. Everyone was very helpful and the whole buying process was explained well and went smooth. I would buy from Morrie's again! Everyone was very helpful and the whole buying process was explained well and went smooth. I would buy from Morrie's again! More

Paul was my salesperson and he was great! Made process extremely easy and answered all my questions. Made process extremely easy and answered all my questions. More

So far, my experience of Morrie's Brooklyn Park Subaru has been incredibly negative. I purchased a 2021 Subaru Forester online, discussed it at length over the phone with the salesperson (Dennis), and wen has been incredibly negative. I purchased a 2021 Subaru Forester online, discussed it at length over the phone with the salesperson (Dennis), and went through all of the financing telephonically. I didn't get a video of the interior / exterior of the car until the night before it was being delivered, and when I reviewed it I noticed the lid of the center console was dented and ripped up. None of this was disclosed to me in advance. I reached out to ask about it, and the dealer promised to replace it with a new lid. When the car arrived to me, I quickly realized that there was A LOT of interior damage, none of which had been disclosed or addressed by the dealer--including dents and paint scratches on the inside of both rear doors. I've since had it inspected by my local dealer, and it needs two new dash vents; new arch molding; an entirely new center console; and new weather seal on both rear doors--likely ~$800 in parts and labor. It also didn't include a manual. I have had some response from one of the sales managers and hope that I can update this review with news that they dealt with this in a timely and satisfying way. For now, I'm not holding my breath. More

Very courteous staff Good communication Would be 5 stars but there were discrepancies between what accessories I ordered and what was delivered. Staff was very helpful trying to correct. stars but there were discrepancies between what accessories I ordered and what was delivered. Staff was very helpful trying to correct. More

Sarah found us the exact car we wanted and made the purchase process seamless and easy. She could write the book on customer service! purchase process seamless and easy. She could write the book on customer service! More

I had a wonderful experience. I was greeted. On time and directed to a salesperson who was well prepared to inform me of the highlights of the car and then took me out to show me I was greeted. On time and directed to a salesperson who was well prepared to inform me of the highlights of the car and then took me out to show me the car and had me drive it and explained the safety assets and all. Returned to the dealership where we determined final choices and from there I was directed to the financial office where all was explained and signed and following that I was thanked by the General Manager who asked if I had all the information I needed and I said I did. Welcomed me to call with any questions and said he would see me when I returned to pay and pick up the car. A very pleasant experience!!! More