Morrie's Golden Valley Cadillac
Golden Valley, MN
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Easy to work with Erick was very helpful and not pushy. We couldn't make a deal at this time but I hope we can in the near future. Erick was very helpful and not pushy. We couldn't make a deal at this time but I hope we can in the near future. More
High quality vehicles and service I was very impressed by the high quality vehicles and service I was provided with as I looked to purchase my first used minivan. Other places I had lo I was very impressed by the high quality vehicles and service I was provided with as I looked to purchase my first used minivan. Other places I had looked did not have vans in good condition like the used van I looked at from Morrie's Cadillac. They also let me take it to a mechanic for a second opinion and were willing to make needed repairs before purchasing. And when I wasn't quite sure if I was sold on a specific vehicle, there were many other cars in great condition to also check out. After only about two weeks of looking, Chris got me into the perfect car that I could not be happier with and for just the right price! Financing was also super easy and quick. Thanks Morrie's Cadillac!! More
Exemplary Customer Service. Bill provided a very timely and above all honest opinion on the vehicle I test drove. He was very knowledgeable on other comparable vehicles. He made Bill provided a very timely and above all honest opinion on the vehicle I test drove. He was very knowledgeable on other comparable vehicles. He made the Car buying experience very smooth and stress free. More
A true gem! Jabbar is fabulous to work with - always friendly, personable and extremely knowledgeable. He is the ultimate professional and the type of salesperso Jabbar is fabulous to work with - always friendly, personable and extremely knowledgeable. He is the ultimate professional and the type of salesperson anyone owning a business would love to have working for them. Jabbar makes the car buying experience fun! The combination of Jabbar and the finance manager, Joe, can't be beat! :) More
Nathan went out of his way to make it a great experience We enjoyed our car buying experience with Nathan. He was personable, knowledgeable and professional. It made the choice easy when we could've bought t We enjoyed our car buying experience with Nathan. He was personable, knowledgeable and professional. It made the choice easy when we could've bought the same vehicle elsewhere. More
Great service We actually ended up purchasing a Yukon XL from a different dealership due to looking for a used vehicle in a specific price range and Morrie's didn't We actually ended up purchasing a Yukon XL from a different dealership due to looking for a used vehicle in a specific price range and Morrie's didn't have one in that range when we needed to make a purchase. However, we received outstanding service from Nathan Hofer and would readily recommend him to others. He was professional, kind and patient with me and my husband in his dealings with us. We are sticklers for service and Nathan provided excellent service. More
Easy, low key, satisfying experience The salesman provided great service in an easy-going low key manner. Prior to working with salesman, the team reached out for help after a quick inqui The salesman provided great service in an easy-going low key manner. Prior to working with salesman, the team reached out for help after a quick inquiry on their web site. We are very satisfied with our purchase. More
2009 Ford Flex Went in for a 2009 Ford Flex. Needed car inspected for Uber and Lyft, so they let me take the car to have that done, and expecting nothing because of Went in for a 2009 Ford Flex. Needed car inspected for Uber and Lyft, so they let me take the car to have that done, and expecting nothing because of their comprehensive safety inspection. After the inspection, a major front axle issue, and driver rear shock leak was found. Keep in mind, the inspectors are oil change techs that have gone through training, and are double checked by ASE mechanic. The people that do OIL CHANGES spotted these safety issues. The front axle issue, if the part failed, would likely cause loss of steering. Total bill $1115. They showed me both issues, and I'm not a car guy, but you could see grease pouring out of both issues. I figured something minor may need to be done, so I budgeted some money to get minor things fixed. I'm not happy that these issues passed their safety inspection, so I leave the paper and they keys and leave the dealership. I get a call that they are willing to do conditional sale, and fix these issues. I figure OK, they want to make it right. Drive back, and when I arrive he says they will fix half of what is wrong. He informs me after he told me they would fix everything, the manager then said to him they would fix half and I would pay for half. Didn't bother calling me with this new info. He also says that mechanics are SUBJECTIVE, and another mechanic would find other things wrong with the car. What?!? I say they agreed to fix it. He then says he has to talk to manager. Then says we need our service writer to see if they can afford to fix it. I left again. I don't trust at this point that they will actually fix it at this point, or they will sell vehicle and then say there is nothing to fix. Staff is friendly, so 2 stars. the sales associate shall remain nameless. More
Very clean and respectful dealership Found the vehicle we where looking for and sales was very helpful it was a great experience! Nice quiet atmosphere. Our salesman showed great concern Found the vehicle we where looking for and sales was very helpful it was a great experience! Nice quiet atmosphere. Our salesman showed great concern for us and our search for a vehicle More
Car purchase Bought a hybrid Lexus from a Cadillac dealership. The representatives treated us kindly and respectfully. However, i don't feel like the fine details Bought a hybrid Lexus from a Cadillac dealership. The representatives treated us kindly and respectfully. However, i don't feel like the fine details of the Buy Happy promise was explained well enough before we agreed to purchase it. All maintenance must also be done at the dealership and it is really only worth $25 towards the oil change. What oil change costs $25 these days? More