Everyone we dealt with was extremely courteous, friendly and knowledgeable. You could tell everyone cares about their customers. I have always dreaded the vehicle purchase/lease process UNTIL now. We stopped late in the evening just to inquired on availability of the vehicle I wanted and meet Charles Bradfield. He had a great attitude, knew what he was talking about, proud of the dealership and wasn't pushy at all. For that reason we came back the next day. They didn't have what I was looking for in their inventory but Charles went the extra mile to find the exact vehicle in the color and with the features I wanted at another dealership. He kept in touch with me through the week updating me on the arrival of my beautiful new 2016 Black Acadia! It was worth the wait and I can honestly say I actually enjoyed every moment of leasing my new Acadia from Moss Brothers GMC. When we got home my husband and I both said almost at the same time, "that was the most pleasant, stress free transaction we ever had". We actually had fun and had some laughs through the experience. His assistant Jose was great too. Brian Jones who showed us all the features of my new vehicle was very helpful too! We look forward to our next purchase at Moss Brothers, we will never go anywhere else!