Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
221 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Riverside
October 26, 2023
They're They are lying, and cheating to me. The advertised price was less than $20,000, but they wanted to sell it to me for $40,000. They also kept telling me to go to their place and they w The advertised price was less than $20,000, but they wanted to sell it to me for $40,000. They also kept telling me to go to their place and they would definitely give me the best price. So I drove nearly 200 miles and wasted a whole day. More
by yijun88
Employees Worked With
I don't remember
Helpful August 26, 2023
I had made an online appointment for a recall service but it didn’t show up on the system. Andy helped me out and took care of me. I got shuttled to my home and even got picked up when my car was ready! it didn’t show up on the system. Andy helped me out and took care of me. I got shuttled to my home and even got picked up when my car was ready! More
by R93
Employees Worked With
Andy
June 09, 2023
The service department staff are excellent , professional, and very knowledgeable. Service Advisor Yvonne kept constant contact with me on the progress of the repairs to my Jeep. Excellent emplo professional, and very knowledgeable. Service Advisor Yvonne kept constant contact with me on the progress of the repairs to my Jeep. Excellent employee. More
by randy216
Employees Worked With
Yvonne Rogers
May 10, 2023
Just curious if anyone returns emails or voicemails? Please provide email addresses for Gary, Glenn & Casey. I've called numerous times and no one has any email addresses to provide. Is this not 2023? P Please provide email addresses for Gary, Glenn & Casey. I've called numerous times and no one has any email addresses to provide. Is this not 2023? Please do not reply with a phone number & extension because I already called it and no answer... More
by EY
Employees Worked With
Kody, Andy, Gary
April 01, 2023
Alfonso was great at keeping me up to date on where my car was in the repair process. Although supply constraints kept parts from arriving quickly, he gave me updates on when they would arrive. I didn’t h car was in the repair process. Although supply constraints kept parts from arriving quickly, he gave me updates on when they would arrive. I didn’t have to call to check in at all. He also checked a few days after service to see how things were going. Thank you Alfonso and Miss for the great service. More
by LionHeart
Employees Worked With
Alfonso
November 25, 2022
My car has been at Moss dodge riverside since March of 2022. This has been the worst experience I've ever had with a vehicle service department. I'm over 7k in rentals and approximately 8k+ in repairs so 2022. This has been the worst experience I've ever had with a vehicle service department. I'm over 7k in rentals and approximately 8k+ in repairs so far. My car was originally over heating and still is now it shuts off while driving. I've only had my car back for 1 day. I've picked up my car multiple times to just make it down the street before the check engine light is back. Apparently a full engine resurfacing then replacemet did nothing to fix the problem. i would avoid this place like the plague and go somewhere else. I will be contacting the attorney General, BBB, FTC and state consumers office. I will be making videos on this situation soon as possible to show what if anything is done. STAY AWAY FROM MOSS BROTHERS DODGE RIVERSIDE SAVE YOURSELF THE HEADACHES AND MONEY. Lool at the attached picture of trash work done on my car. Horrible wiring job on the NEW FUSE BOX. AVOID MOSS BROTHERS DODGE RIVERSIDE SAVE YOURSELF THE HEADACHES AND MONEY! More
by Lararicky89
Employees Worked With
Austin Castro
August 31, 2022
Had an A/C problem for 2 years at the Ontario dealership and the system finally quit. One visit to Moss Brothers and my system is like new. They will get my business now. Thanks! and the system finally quit. One visit to Moss Brothers and my system is like new. They will get my business now. Thanks! More
by ricar777
Employees Worked With
Allison Newman
