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Motion Kia - Service Center

Hackettstown, NJ

4.8
325 Reviews

325 Reviews of Motion Kia - Service Center

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April 15, 2024

Alex was great to work with. I was kept in the loop & my car was quickly serviced. All issues were addressed. More

by JMK73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

My car was in for an oil change and tire rotation. They did only what was asked and also washed the car when they completed the service. More

by 22MJBAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Staff was polite, but the maintenance service was more expensive than expected. My fault for not comparing prices ahead of time. I've used this service center in the past and never felt it was overpriced, More

by barb7788
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who assisted me
April 09, 2024

Friendly, accurate, efficient . They explain things very well. The is running beautifully. I would highly recommend dealership. More

by TPOWERS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lizanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
April 06, 2024

Reliable n explain what is being done to repair my kia , nology group of personal More

by GBRODERICK1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
April 06, 2024

All of the guys are helpful polite and knowledgeable. They provide a lot of updates while you are waiting. More

by lizjen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis, Ryan Harris
April 04, 2024

Excellent customer service. Alex kept me informed and service was done quickly. Never an issue with any problems I may encounter with my vehicle. More

by RAFULTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Alex and his team Always provide the best service! Friendly, knowledgeable , and keeps me updated while I’m waiting. More

by SUFID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Alex Popolo is a Star. Howie and Victor are awesome also. Thank you Alex for your help, professionalism and knowledge in taking care of my K5. Tony Boccitto More

by tonybo1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lizanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Thanks Alex for keeping me informed on the recall fix. Thanks, thanks, thanks thanks thanks More

by JCDYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.