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Motor Mile Subaru - Service Center

Christiansburg, VA

4.8
358 Reviews

358 Reviews of Motor Mile Subaru - Service Center

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June 01, 2024

I was very pleased with the great customer service. Will definatly buy from Shelor in the future. More

by katstyle70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian lawless, patsy
May 31, 2024

Great dealership and the service was quick and easy. They found exactly what the problem was More

by bcabma0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 31, 2024 -

Motor Mile Subaru responded

Thank you for leaving Motor Mile Subaru a five-star review! We are glad that our team found the issue with your vehicle and ensured everything was running smoothly. Safe travels!

May 30, 2024

The service was very quick and the agent that worked with me was extremely informative and helpful. Their communication was excellent and waiting service area was clean and pleasant. They even offered a shut More

by cnicosia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Briggs
May 30, 2024 -

Motor Mile Subaru responded

Thank you for sharing your positive experience! We're glad to hear our team at Motor Mile Subaru provided quick and informative service, and that you enjoyed the amenities. We appreciate your feedback and look forward to serving you again!

May 30, 2024

Everyone was pleasant and caring. I felt well taken care of.. It took less time than they said. More

by Berh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who checked me in.
May 30, 2024 -

Motor Mile Subaru responded

We are glad to hear that our team took excellent care of you. Thank you for choosing Motor Mile Subaru!

May 03, 2024

The express service is a wonder option! My schedule is pretty crazy and when I find a minute to go it usually takes less than an hour and a half and I'm on my way! More

by Repoqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 06, 2024 -

Motor Mile Subaru responded

We're glad to know our express service fits well with your busy schedule! Thanks for choosing Motor Mile Subaru and sharing this positive feedback. Safe travels until we see you next time!

May 01, 2024

Brian Lawless took care of me today. He was professional, friendly and very informative. My car had a recall for a parasitic battery drain. He explained the process and also added repair More

by mojoed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
May 01, 2024 -

Motor Mile Subaru responded

We're glad to know that Brian was able to assist you with the recalls and make your visit a positive one at Motor Mile Subaru. It's great that everything went smoothly and quickly for you! Thanks for sharing this review, we appreciate it!

May 01, 2024

Great service, worked with my timing and provided a loaner when it was going to take longer than expected. More

by dmblount2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 01, 2024 -

Motor Mile Subaru responded

We're glad to know you had a great experience with our service at Motor Mile Subaru! We always aim to accommodate our customers' schedules and needs. Thanks for the positive feedback!

April 30, 2024

Very convenient service arrangements with pickup, though I did go pick up the vehicle as I wanted to get it washed at their facility, which was complimentary. The report is well detailed and easy to read, More

by jrferrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
May 01, 2024 -

Motor Mile Subaru responded

We appreciate your feedback and are glad to know you found our service convenient at Motor Mile Subaru. We'll take note of the dashboard display detail for future improvements. Thanks for choosing us!

April 28, 2024

Efficient sign in procedure and let us know about how long it would take. Explained diagnosis thoroughly More

by memefarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Apr 29, 2024 -

Motor Mile Subaru responded

We're glad to know that Motor Mile Subaru has earned your 5-star review. We appreciate your feedback!

April 24, 2024

Always prompt and honest about my car. For the past 30yrs. Will continue to buy cars there. More

by ellensalmon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 24, 2024 -

Motor Mile Subaru responded

We appreciate your business and your review! Thanks from the Motor Mile Subaru Team, Ellen!

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