
Muller Volkswagen
Highland Park, IL
119 Reviews of Muller Volkswagen
Great service team Kerry L is the best!! Okay, Alan is right there too, so give them both credit for this one, Mark! :) Seriously, always friendly, and always looking Kerry L is the best!! Okay, Alan is right there too, so give them both credit for this one, Mark! :) Seriously, always friendly, and always looking out for your best interests. Great dealership from A to Z. More
Great Service at VW Highland park I have always had great experiences with the service department at VW Highland Park. The last few times I've been there for my standard services (inc I have always had great experiences with the service department at VW Highland Park. The last few times I've been there for my standard services (including today) Kerry Lieno has helped me - always friendly, and a pleasure to deal with. I have also dealt with Alan in the past also very pleasant and helpful. I recommend this service department to any VW owner! More
Oustanding Service Deapartment! Allen Shapiro is outstanding! He is professional and pays attention to all details .His communication skills are strong and he is customer service foc Allen Shapiro is outstanding! He is professional and pays attention to all details .His communication skills are strong and he is customer service focused. The mechanics are excellent!. Great dealership!. More
Service for 2012 GLI Alan Shapiro has always been a true Professional in dealing with the cars I've owned. A great asset for the Muller Dealership.Thanks for a jobs well d Alan Shapiro has always been a true Professional in dealing with the cars I've owned. A great asset for the Muller Dealership.Thanks for a jobs well done! More
Great Experience Scheduled appointment w/ one day notice. They walked me through the car drop off and gave me a car to drive while in service. Was done when they sai Scheduled appointment w/ one day notice. They walked me through the car drop off and gave me a car to drive while in service. Was done when they said it would be. They did great work. I will bring my vehicle to them for all service. More
General Manager needs a serious lesson in customer service Enjoyed working with the Salesman but Sales manager was very discourteous and even went so far as to use foul language. I'm a Life long VW customer Enjoyed working with the Salesman but Sales manager was very discourteous and even went so far as to use foul language. I'm a Life long VW customer and have never dealt with an individual like this or been spoken to in such an unprofessional manner . Be nice Jeff we are the customer, remember? You gave VW a black eye today! More
Another great experience! Bought four cars from HP VW and we're about to get a fifth. Great staff and service. Highly recommended to anyone in the area. Bought four cars from HP VW and we're about to get a fifth. Great staff and service. Highly recommended to anyone in the area. More
Randy and Mark are the best in the biz Five stars from top to bottom. I bought a car from them six months ago and just helped my mom get a VW with them this past week. Their customer servic Five stars from top to bottom. I bought a car from them six months ago and just helped my mom get a VW with them this past week. Their customer service and professionalism is top notch. Mark Muller is an extremely hands on owner. Randy, our salesperson, was incredible and gave us great deals on both cars. I highly recommend stopping in there no matter what automakers you are looking at and ASK FOR RANDY!. The atmosphere is great and you completely lose site that you're in a dealership. More
Great Dealership Great dealership. I called ahead and they had the car I wanted to look at ready. The staff was friendly, knowledgeable, and there were no aggressive s Great dealership. I called ahead and they had the car I wanted to look at ready. The staff was friendly, knowledgeable, and there were no aggressive sales tactics. My salesman Randy Freeman was a pleasure to do business with and I was extremely satisfied with my purchase and the whole overall experience. More
Easiest car buying experience! So easy in fact that if I had enough money I would do it again! Thomas quickly understood what we were looking for and showed us only those cars. He d So easy in fact that if I had enough money I would do it again! Thomas quickly understood what we were looking for and showed us only those cars. He didn't push us to do anything. He let us think it over and scheduled more time with us to come back and purchase. When we came back to but the car everything was ready when we got there, so we were in and out in about an hour with my new Touareg! I've been going to Muller for service for awhile and would continue to go there to buy vehicles. They are laid back and honest. Can't say enough great things about the staff. More