I would highly recommend that everyone find a different location to do business, and to not go to any dealership owned by Group 1 Automotive either. When we had a problem with unmet expectations at Munday Mazda, the service department refused to try to help us reach a solution and sent us to the sales department for help contacting the dealership owners, Group 1 Automotive. It has been a month since we began seeking a solution, and the dealership will no longer return our calls, presumably because they have not heard from Group 1 Automotive on the matter. We also reached out to Group 1 Automotive a month ago, and they have NEVER returned our calls or responded to our email. It appears to us that Group 1 Automotive is not concerned about customer service, and if there is a problem with something at their dealerships, the dealership is completely unable to address the concern themselves. I am shocked at the lack of support Group 1 Automotive seems to provide for their employees and the complete lack of effort to reach out AT ALL regarding our problem.