Mungenast St. Louis Acura
Manchester, MO
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1,012 Reviews of Mungenast St. Louis Acura
Courteous, knkowledgeable dealership experience We just purchased our sixth Acura, our third from Mungenast. We have dealt with Karsten Becker on each of those three purchases. Even though we had We just purchased our sixth Acura, our third from Mungenast. We have dealt with Karsten Becker on each of those three purchases. Even though we had done our research and had a good idea of what we wanted, Karsten assured us of our choices by reviewing several pros and cons and making sure we were aware of recent changes. Tom Chaney was equally helpful on the financial side. And Meredith Chaney did a great job of showing us how to use the new features on our MDX, answering our questions, and making us feel more than welcome to call if we have future questions. We know from past experiences that the up-front-sales team at Mungenast is backed up by an equally friendly and competent service team. More
Easy breezy car buying I have been out of the car market for over a decade. My wife needed a car so we went shopping. When it was all said and done we both drove away in ( o I have been out of the car market for over a decade. My wife needed a car so we went shopping. When it was all said and done we both drove away in ( our new ) cars. Toms Kells helpful, no pressure, and patient approach kept me interested and kept me from fleeing the scene. Tom insisted we take the cars home and see how they fit. He worked with us regarding my wife's trade-in that by the way would have to be towed in, which they did, AFTER the sale. As far as car salesmen go Tom raises the bar and I would recommend him to anyone. Overall the experience was light hearted and enjoyable yes I said enjoyable. My wife and I even got a kick out of the finance manager Tim Sampson who blended humor with the finance (very hard to do). My wife returned her car to have window tinting applied. When she arrived they waved her in said Welcome Mrs. Bl--- as if they were expecting her.. I thought you only got that kind of treatment at a Rolls Royce dealer. More
Top of the Line Service I worked with Terry Kuelker to buy my first vehicle! I bought a Honda Civic EX-L and I love it. Terry was very helpful and patient with my first vehic I worked with Terry Kuelker to buy my first vehicle! I bought a Honda Civic EX-L and I love it. Terry was very helpful and patient with my first vehicle purchase. The process was stress free and I credit that to Terry's highly polished personal skills. Terry did a fantastic job in answering all the questions I had about the vehicle and the process. He is in the top tier when it comes to respecting his customers and making it a pleasant experience for both parties. I also got the pleasure of working with Tom Chaney as well. He is very professional in his analysis. Tom does a great job explaining all of the financials behind the vehicle. Tom is very transparent as well, which is an extraordinary attribute not seen at many dealerships. I would give Terry and Tom my highest recommendations for any future car buyer. More
Like getting advice from your brother I bought a new car, so of course the car was excellent. That could (and should) happen at any dealership. What made this experience different was th I bought a new car, so of course the car was excellent. That could (and should) happen at any dealership. What made this experience different was the staff. The sales rep, Yacek, was really helpful. He was very patient with our questions, and he fully answered all of the questions we had as well as several that we hadn't thought to ask. He was very comfortable to talk with. It really felt like sitting there exploring the pros and cons of various vehicles, accessory options, financing options and long term care with my brother instead of with an employee. My wife and I are thrilled with the deal we received. We bought our first Acura here six years ago, and we will come back here for our next vehicle, as well. Everything about St. Louis Acura is top shelf. More
Good experience Tom Kells was very helpful and easy to work with. Enjoyed the experience of buying my Acura MDX. They took time to answer all my questions and were ve Tom Kells was very helpful and easy to work with. Enjoyed the experience of buying my Acura MDX. They took time to answer all my questions and were very customer focused. More
Great Experience No hassle luxury car buying - suited my needs completely. Ryan Barker was outstanding to deal with. Explained all features with honesty - both posit No hassle luxury car buying - suited my needs completely. Ryan Barker was outstanding to deal with. Explained all features with honesty - both positive and negative. Very efficient process. More
They always have the perfect car I have purchased 2 cars from mungenast, and my parents and brothers have purchased 4 cars from them. Karsten always gives us a great deal, and the car I have purchased 2 cars from mungenast, and my parents and brothers have purchased 4 cars from them. Karsten always gives us a great deal, and the cars are always great! Karsten is always great to us! Tom did a great job to get us financing! More
Wonderful Tom Kells and the staff at St. Louis Acura were great to work with. They were friendly and knowledgeable. They took time to answer all questions that Tom Kells and the staff at St. Louis Acura were great to work with. They were friendly and knowledgeable. They took time to answer all questions that I had. They were wonderful to work with. I did not feel any pressure to buy. Mr. Kells was fantastic in making time for me, even though he was busy at assisting other clients. Kelsea was also very helpful in the tutorial portion of learning how to use my new Acura. Overall, a very pleasant experience. More
great experience Karsten was not pushy. He is an exceptional listener. We wanted to look at 2 cars. By the time we got back with the 1st one he had the 2nd one wai Karsten was not pushy. He is an exceptional listener. We wanted to look at 2 cars. By the time we got back with the 1st one he had the 2nd one waiting for us. That saved us a lot of time. He was also very easy to talk to and even stayed late to complete the deal. More
Trouble-Free Leasing I have leased multiple vehicles from Karsten Becker at St. Louis Acura. Karsten is knowledgeable, courtesy, responsive and professional. I have been I have leased multiple vehicles from Karsten Becker at St. Louis Acura. Karsten is knowledgeable, courtesy, responsive and professional. I have been thoroughly satisfied with each leasing experience. More