Murfreesboro Hyundai
Murfreesboro, TN
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Won over to Hyundai! We had been looking and test-driving for a couple of months several makes and models of vehicles. Finally got to Hyundai and were surprised at its qu We had been looking and test-driving for a couple of months several makes and models of vehicles. Finally got to Hyundai and were surprised at its quality, comfort, the drive itself, and the folks at the dealership. Price was right, too! Thanks for a great experience!!! Took a long road trip in my Tucson Sport...AWESOME!!! More
Not the best The service received at this dealership was definitely not up to par with other dealerships I visited. There was rarely anyone out to meet us when we The service received at this dealership was definitely not up to par with other dealerships I visited. There was rarely anyone out to meet us when we pulled up and there were numerous issues that arose throughout the process that the dealership did not handle very efficiently or professionally. The only reason I stayed with this dealership was because of Westley Martinez. He was very personable and became someone I felt I could trust. I would not recommend this dealership overall, but I think Wes is exceptional. More
Bad Experience 6-19-17 I visited this dealership today and was very straight up with the sales person concerning not wanting to haggle on my trade in value. He prom 6-19-17 I visited this dealership today and was very straight up with the sales person concerning not wanting to haggle on my trade in value. He promised me that he would give me the very best appraisal value upfront on my trade in. Of course he came back with a very insulting offer. I then said i wouldn't accept and would like my keys to my car back. He then proceeded to say, is this it? you're not going to give me a chance? I responded by saying that I was up front with you and did not want to haggle on the trade in value. He then called the General Manager Ryan Duncan over to speak to me, who first of all came across very desperate and angry. I proceeded to share the same information with him as I did the sales person, that I was not interested in haggling on my trade in value. Ryan Duncan then became very hostile and begin to insult me. He finally gave me the keys to my car. As I proceeded to leave Ryan Duncan followed me with continual verbal insults. This finally ended up with me getting into my car and Ryan Duncan stepping in the way from me closing the door and continued being hostile , angry, and very verbally insulting. After what seems like forever, I was able to get him to move out of the way and closed the door and drove off. This was by far the most horrifying car dealing experience I have ever witness. I strongly will not recommend buying from this dealership. Ryan Duncan is a very poor example for a manager. More
Extremely satisfied!!!!! All staff were professional, gave me a great deal, and would recommend to all buying a car. Thanks for all of you help in the purchase of my new car. All staff were professional, gave me a great deal, and would recommend to all buying a car. Thanks for all of you help in the purchase of my new car. More
Second chance I had an issue with the previous management so I almost hesitated going back for another purchase. So far the experience has been much better. I had an issue with the previous management so I almost hesitated going back for another purchase. So far the experience has been much better. More
Positive review The experience at Hyundai has always been a positive one and will continue to return to purchase vehicles or lease and use their service department. The experience at Hyundai has always been a positive one and will continue to return to purchase vehicles or lease and use their service department. More
Southern hospitality! We were totally surprised at the friendly, not pushy, salesman we worked with named Troy. He answered all the questions we had and understood what we We were totally surprised at the friendly, not pushy, salesman we worked with named Troy. He answered all the questions we had and understood what we were and were not looking for...he didn't keep trying to push us into higher priced cars. We had a wait to speak to the finance department, but he was attentive to get us water, etc and stay with us until our turn came up. TJ was super in handling our paperwork and answering all our concerns and questions. Overall SUPER experience! This is what car buying should be like!!! More
Great experience! I wasn't even looking to purchase, but Sim found me on the lot and I came back the next day and left with a car!! Everyone was so helpful! Sim is grea I wasn't even looking to purchase, but Sim found me on the lot and I came back the next day and left with a car!! Everyone was so helpful! Sim is great to work with, very informative and not a pushy salesman. I highly recommend going to see him! More
Awesome service. Ryan was great, even when I returned with some questions. I would recommend this dealership very great. The survey is asking for too much. I'm do Ryan was great, even when I returned with some questions. I would recommend this dealership very great. The survey is asking for too much. I'm done. More
Hyundai Sonata Purchase Murfreesboro The staff was friendly, but they were a little too quick to push through the purchase without explaining the car's features. I wish that they had offe The staff was friendly, but they were a little too quick to push through the purchase without explaining the car's features. I wish that they had offered to explain how to operate everything and when to bring the car in for service. More