Music City Honda

Robbie Payne is the most honest dealer around! Reason we went there and have been buying cars from him for 10 years more. Great cars!! went there and have been buying cars from him for 10 years more. Great cars!! More

A fabulous experience with Fred. Very honest and thorough. We bought a 2008 Honda Element. Very very pleased! Service after the sale has been great as well. thorough. We bought a 2008 Honda Element. Very very pleased! Service after the sale has been great as well. More

We began our car search a few months back. Upon entering Trickett Honda for our first time, we were happily greeted by Mr. Steed. Mr. Steed immediately showed us the cars on the lot that we were interested Trickett Honda for our first time, we were happily greeted by Mr. Steed. Mr. Steed immediately showed us the cars on the lot that we were interested in and allowed us to test drive one. After discussing the options we had seen, we told Mr. Steed that we were still going to look around at what the other dealerships around had to offer. He thanked us for our time and politely took some of our information. After deciding that a Honda was our best option, we decided to give Mr. Steed a call. He met with us the next day, and once again gave us an extremely thorough description of the cars on the lot that met our criteria. Moreover, he provided many options he could carry out if they didn't have a car that met all of our desires. After test driving yet another car, we sat down to begin negotiations. Throughout the negotiations, Mr. Steed was extremely friendly and worked to ensure a deal could be made. After making multiple trips to his manager's office, we were offered an excellent deal by Mr. Steed and Trickett Honda. The customer service provided by Mr. Steed and Trickett Honda doesn't stop after the purchase. After we were called a few days later to sign some papers, Mr. Steed greeted us at the door, asking if we had any concerns about the car we had purchased. Trickett Honda, and specifically Mr. Steed, were extremely helpful throughout the process, and therefore, provide some of the best customer service in Middle Tennessee. More

Just wanted to say a big Thank You to Sid Bandy for his expertise in sales, friendliness, and professionalism in our purchase of a used Honda Accord from Trickett Honda. He helped us thru the process of g expertise in sales, friendliness, and professionalism in our purchase of a used Honda Accord from Trickett Honda. He helped us thru the process of getting pre approved and thru the whole transaction of buying the car. I can say this is the best buying experience I have ever had in purchasing a vehicle. I love the Hondas and can say that the purchase of this car has made me truly happy and I know that I will now have have a dependable vehicle. I will definitely recommend Sid Bandy and Trickett Honda to my friends and family and for my future buying of Hondas. Sincerely, Jimmy and Kimberly Jones Westmoreland, TN More

I returned to Trickett because of Robbie Payne our salesman. We have bought previous cars from Robbie at Trickett and he is always friendly, thorough and willing to go the extra mile to accommodate ou salesman. We have bought previous cars from Robbie at Trickett and he is always friendly, thorough and willing to go the extra mile to accommodate our needs. My husband and I feel Robbie is trustworthy, shoots straight and doesn't pressure us. He is wonderful to work with! Thanks Robbie for another great car deal. More

I have never experienced a better way to purchase an automobile than buying at Trickett Honda! When doing the research, I found that Trickett was offering to sell the exact vehicle I wanted for less th automobile than buying at Trickett Honda! When doing the research, I found that Trickett was offering to sell the exact vehicle I wanted for less than any other dealer in the Middle Tennessee area. Unlike other dealers that I have heard about, once at the dealership, the arrangements for purchase remained consistent with what had been discussed via email. No Surprises or "extra fees"! How awesome is that! Because of the professionalism and helpfulness of the entire staff at the dealership, we have bought two new vehicles in less than three years and love them! I must add that Bryan Pirtle is a man of his word and strives to please his customers in any way that he can. I would not recommend looking anywhere else for a new Honda in Middle Tennessee! Thanks! More

My husband and I came in to look at the CRV and the Accord. We were immediately greeted by a man who introduced himself as Bill Steed. It was in the single digits outside so he took up into the showroo Accord. We were immediately greeted by a man who introduced himself as Bill Steed. It was in the single digits outside so he took up into the showroom and started with the CRV. He went into a VERY detailed demonstration and we were immediately blow away by not only the vehicle but Bill himself. We have bought a lot of cars over the years and its almost always a pain. You feel like most car salesmen dont have a clue about the cars they are selling and are flat out just trying to make a sale no matter what. We never got that feeling working with Bill. He then let us test drive the CRV and went through yet again a very detailed demonstration and had all kinds of neat things to show/tell us about the vehicle. We were pretty much sold but decided to take a look at the Accord just incase! We ended up deciding to try for financing on the Accord. Again, Bill was super attentive and detailed with the entire process. We were trading in a much older car and he worked with us to get the most possible out of it. In between waiting for answers from the finance department he talked to us about his life in general and pets (we are big animal lovers) We felt like he was so down to earth, laid back and just a straight up nice guy. We werent approved through Honda, but were approved through another company. When we met with the finance department and learned our payment would be right at $500 a mth we were less than thrilled. Bill sat and talked with us and gave us options on different used vehicles that would fit in our budget. In the end we wanted the new Accord with all the bells and whistles. Bill was able to get our payment down to $475 a mth and we took it! This was our first experience with Honda and Bill Steed. We will be lifelong customers! We love our new car! We love that we came back today at Bills request and he sat in our car with us and showed us ALL the features on our car and then set up our phones, radio etc!!! Seriously, amazing customer service! (**After driving our new car to my parents house we learned that the Accord they bought two years ago came from Bill as well! They had only rave reviews about him too!) I would like to end this review by saying: My husband and I own our own business and we rely on reviews from our clients. We take them very seriously and know how important they are. We dont give rave reviews unless they are well deserved. I hope that Bill is able to read this review so he knows what a wonderful job he did. Thanks! Michelle & Michael Blair More

I had to reschedule my service visit three times, which is unusual and I felt bad about it. However, each time I called HONDA Service, the service center employee was kind and helpful. When I finally had is unusual and I felt bad about it. However, each time I called HONDA Service, the service center employee was kind and helpful. When I finally had the service visit yesterday (1/23/2014), I requested that it be as quick as possible since I had a new puppy at home. I was in-and-out within 35 minutes! During the visit, Bubba offered suggestions for improving my vehicle experience and, when I said I did not wish to purchase a Hepa filter at this time, he was nice about it and did not make me feel pressured. The lady at the check-out desk was very friendly and kind also. My latest vehicle purchase in July 2013 was a positive experience largely due to the salesperson, Bryan Pirtle. He answered all my questions and did not apply any type of pressure regarding purchasing the vehicle. He was knowledgeable, kind and helpful. I'm thankful to work with the people at Trickett! Linda Stewart More

We've gone to Trickett Honda for pretty much every car we've bought in the last 20 years. The last 3 cars we bought were from Ken Fuller. If you're going to buy a car, you need to see Ken. He's a very car we've bought in the last 20 years. The last 3 cars we bought were from Ken Fuller. If you're going to buy a car, you need to see Ken. He's a very personable, great guy. We never felt like we were being handled or spoken down to. He got us the deal and payments that we wanted. I fully recommend Ken! More

Bryan was excellent to work with. He made the car buying experience a pleasure. I would definitely recommend Trickett Honda and Bryan Pirtle to my friends and family. experience a pleasure. I would definitely recommend Trickett Honda and Bryan Pirtle to my friends and family. More