Music City Honda

Richard knows his product and me personally as a customer. He has sold me multiple Hondas from Trickett Honda. He cares about the customer, what their needs are and knocks himself out to fulfill tho customer. He has sold me multiple Hondas from Trickett Honda. He cares about the customer, what their needs are and knocks himself out to fulfill those needs. More

I had very specific requirements for my car. As most people, I required low price, low payments, and high quality. I needed a quality, economical car to get me to work and home and be adjustable to my people, I required low price, low payments, and high quality. I needed a quality, economical car to get me to work and home and be adjustable to my family and children (car seats). I didn't need anything flashy, just dependable. I had a budget limit for down payment and monthly payment but had the financial stability to support my requirements. I went to many dealers in one day before coming to Sid. First KIA due to commercials about low prices and low payments. They started shadowing me like a stray dog before I even got out of the car. The first thing they wanted me to do was fill out paperwork before even letting me look at inventory even after telling them I was just looking. They completely gave me the run around about what I was looking for, even after explaining WHAT I was looking for. They did not listen to my requirements and attempted first to sell me high priced vehicles with high payments. When I explained I couldn't do that, they treated me like I wasn't interested in even buying a car, and treated me like I flat out couldn't pay for one or afford one. They didn't even show me anything within the prices I was looking for. I then decided to go to used car dealers after such a bad experience looking for a place where lower prices were more practical. I went down Gallatin Rd one dealer after another looking for the car in my price with the quality I required. No one had the quality I was looking for in my price range. I was skeptical about entering Trickett as I expected them to start high balling me right away. Before even browsing inventory, I first wanted to make sure that the price range I was looking for was even available at this location as it was a new car dealership, not a mom and pop used cars. The first thing Sid asked was "what are you looking for", which none of the other dealerships I visited seemed to be interested in. I explained my requirements without him trying to tell me about brand new vehicles with outrageous prices. He then established my financial requirements without blasting me with $500 monthly payments or $10,000 down payment requirements. He took me for word value for what my price ranges were without acting skeptical of my worth or financial capabilities (or just treating me like I was too poor to afford a car). After listening to my requirements, he explained to me that most of what was offered at this dealership was outside of my requirement parameters, but did list the small inventory that did fit my parameters (the only car that did, really). The car he showed me was everything I explained that I needed, good quality with low mileage, nothing flashy or extravagant, family friendly, economical, and reasonably low in price. I wasn't offered any sports cars, nor wrecked vehicles, nor 2014 off the assembly line latest and greatest (which I wouldn't be able to afford). He explained what would be required of me to fit the low payment plan I was looking for without treating me like I was poor or couldn't afford to own a car. He ran numbers on the price ranges, and down payment requirements I needed without asking me to register or sign me up for a credit check before I even decided on a car, and gave me reasonable numbers that made me want to proceed with dealing with him. He didn't ask questions like, "how much money do you have?", like a crook just looking to get my money in his pocket. It was very clear that he was trying to get me what I wanted, not just get me to sign checks. The car was great quality, not the junk pile next to the garbage dumpster that most dealers would offer after hearing the word "low prices". He allowed me to comfortably establish that what he was offering was what I was looking for, not trying to dazzle me with fancy car options or special features, or distract me from undesirable traits of the car in question. He focused on items I asked questions about without throwing sales pitches at me that were not within the requirements I was looking for. He answered the questions I asked honestly and directly without rewording things to sound good or avoiding saying things I didn't want to hear. He allowed me to inspect the car in my timing without breathing down my neck with sales pitches. He gave me the time I wanted to become familiar with the vehicle without trying to rush me or act like he had more important things to do than make sure I was comfortable with my decisions. He allowed me take time to think about my decision without rushing me into paperwork or credit checks. Then finally he allowed me to decide that I wanted to make the deal instead of telling me what I needed to do or use phrases like "your best bet is to" or "you have to" or "well, do we have a deal?" The dealer, the car, the payments, the financing, and the transaction were everything I wanted and needed. I want to make it clear that this man helped me to take care of my career, my family, my financial stability, my self esteem (knowing that this deal was all around the perfect deal), and prevented me from many bad situations that could have literally ruined my life by not finding what I needed on such an important aspect of life (as a dependable car is the backbone of middle or lower classed America). I hope this review is emphasized to Sid, his superiors, Honda themselves, and the persons running this review site. I consider my transaction with Sid Bandy to the be best dealing and professional experience I have ever had! More

My experience with Sharon Cooper in the purchase of a new Honda Crosstour was professional. She was warm, friendly, engaged us in asking questions that were important to us. We had been looking for a new car Honda Crosstour was professional. She was warm, friendly, engaged us in asking questions that were important to us. We had been looking for a new car for about a year, and had visit her three or four times previously. She kept in touch via email which was good. Feel when you keep getting phone calls is like a cold sell. Blessings, Gene Skaggs More

I have purchased many vehicles from Trickett over the years. I have always been treated great and felt they have always been fair and honest in the dealings we have had. Robbie Payne is great and very ho years. I have always been treated great and felt they have always been fair and honest in the dealings we have had. Robbie Payne is great and very honest and caring. I would recommend him to anyone that is in the market to buy a new or used car. I have never had a bad experience with them. More

we had a good experience, we were showed the car we wanted and given a very reasonable price, we were in and out in a reasonable amount of time, over all we were very satisfied. wanted and given a very reasonable price, we were in and out in a reasonable amount of time, over all we were very satisfied. More

Trickett Honda lives up to its excellent reputation. The pricing was very competitive. The staff were excellent, very personable, and helpful. I highly recommend this dealership. pricing was very competitive. The staff were excellent, very personable, and helpful. I highly recommend this dealership. More

Trickett Honda was great in all respects. They got me the car I wanted at a great price, gave me a fair value on my trade-in, and were respectful of my time. Highly recommended. car I wanted at a great price, gave me a fair value on my trade-in, and were respectful of my time. Highly recommended. More

Ok....Here we go....I am a huge HONDA fan and have bought several cars in Nashville from all the Honda dealers in town...Been to and bought from "'old DW" and found out after the sale it did not matter that several cars in Nashville from all the Honda dealers in town...Been to and bought from "'old DW" and found out after the sale it did not matter that I spent my money with them...Went to Cre*t and at the dealership no service after the sale...Car had 3 recalls pertaining to windows and they did the recall work as it was an interruption to their day.The work was sloppy and they would not correct it. Now I decided to go to Trickett Honda (even if it was in Madison and a good 50 min drive for me) was met at the front door by Richard W. and I tell you what....I have been treated like family from that day forward. You will NOT be pressured into buying something that you are not comfortable with and they will work with you on any issue you may have. If you are interested in meeting a REAL and honest car dealership I highly recommend that you at least check out Trickett and see for yourself...If you are not happy go elsewhere at least you tried. Don't forget to look for Louis!!! More

Brian's had good customer service over the phone, wasn't able to make a contingent deal over the phone like I have been able to with other Honda dealers but I understand they want to see the car we were tra able to make a contingent deal over the phone like I have been able to with other Honda dealers but I understand they want to see the car we were trading in. So while on our way home from vacation we stopped at the dealership(about an hour out of the way). This is where everything went completely wrong. John Kennedy helped us because Brian was attending to another customer(not an issue), and he obviously didn't want to sell the car to us. Before we even began negotiating trade in and price of the new car he was making excuses why we should by from our home town. When I finally said I wanted to make an offer, I was in the building for maybe 2 minutes I made an offer that other dealers were willing to accept but they did not have the car we wanted on the lot. John looked at a sheet and just said he couldn't do it, didn't run it by his sales manager or make a counter offer. I will never by a Honda from them and I have already told my friends that live in the nashville area to go somewhere else. I will also be calling Honda to let them know directly of this experience More

I have purchased two vehicles from this dealership and each time I am very happy with the service, follow up, and genuine behavior of sales staff and other personnel. I would drive back to TN from WI to each time I am very happy with the service, follow up, and genuine behavior of sales staff and other personnel. I would drive back to TN from WI to purchase from this dealer if they had the car I wanted. More