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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
450 Reviews

450 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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January 01, 2024

I scheduled an oil change, I live a ways away from the dealership so Tony offered to put up my vehicle on his way to work. He noticed that my Jeep was running correctly. He had the service department chec More

by NEWMANMARY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 Star review! We're so glad to hear our service team took such great care of you and your Jeep! We appreciate you trusting us with your business.

December 10, 2023

They keep it nice and clean and the works at this dealership are friendly and helpful More

by CHEINZEL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the review! We're so glad to hear our service team created such a positive experience for you during your recent service visit! We appreciate you trusting us with your business.

November 06, 2023

I had a recall notice on my Jeep Grand Cherokee. I called on a Monday and was able to get in Thursday afternoon. It took about an hour to do the inspection and find out my vehicle was good to go, More

by OTTEM1MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Berryhill
Nov 07, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 Star review! We're so glad to hear our service team took such great care of you and your Jeep! We appreciate you trusting us with your business.

November 06, 2023

They are very friendly they do good work they are helpful and they explain things to you More

by MELISSAGREEN359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Avram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 Star review, Melissa! We're so glad to hear our service team took such great care of you and your Jeep! We appreciate you trusting us with your business.

October 23, 2023

Been a customer of this dealership since 1978. I have purchased 10 or more cars over the years from this dealership. Many things have changed since then, of course. I’ve had a couple of upsetting More

by csrohman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the review! We appreciate your feedback and perspective as a customer over the years. Thank you for continuing to trust us with your business!

October 14, 2023

It is the best service in the state of Michigan, I could not ask for better. Their service is worth my 2-hour drive to their shop. More

by PROTOTYPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Berryhill
Oct 16, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 Star review! We're so glad to hear our service team created such a positive experience for you during your recent visit to our dealership! We appreciate you trusting us with your business.

October 12, 2023

Starting to appreciate the service more and more, one thing for sure, BRENNEN HOOPER is a key component in my trust in this service department to be able to get our trucks fixed in a timely fashion we ar More

by CRAIG R Machuta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leutzinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Avram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the review, Craig! We're so glad to hear Brennen and our service team created such a positive experience for you! We appreciate you trusting us with your business.

September 06, 2023

Wish they had a drive-up service lane or express lane for oil changes. Difficult to schedule working 40 hours. More

by JSCHIMECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 star review and for giving us the opportunity to service your vehicle! We know your time is important and we are working on increasing our staffing to allow for more unscheduled maintenance.

August 20, 2023

This is a very professional and dealership with great customer service and highly talented mechanics that perform the service on my several Chrysler vehicles. I never hesitate to bring my vehicles to thi More

by SAMORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

July 17, 2023

We had a screw in our tire and they fixed it immediately. I love the service team here! More

by Meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.