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My Nissan of Grand Rapids

Grand Rapids, MI

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Employees
Reviews
Vehicles
4.8
64 Reviews
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3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

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Showing 64 reviews

March 30, 2026

Very good car buying experience, made sure to answer any and all questions I had about the car and plans. More

by mackaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones,
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March 21, 2026

I always bring my car to this service center. Jeremy and his team have always given me exceptional service. I highly recommend them to anyone. More

by jmarsh1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
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Mar 23, 2026 -

My Nissan of Grand Rapids responded

Thank you for your continued trust and loyalty! We truly appreciate you choosing our service center time and time again. It’s great to hear that Jeremy and the team consistently provide you with exceptional service—that’s exactly the experience we strive to deliver. Your recommendation means a lot to us, and we look forward to taking care of your vehicle for many more visits to come!

March 20, 2026

I was happy that you were accommodating to my buying needs. Thank you for your help. More

by amyelwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Noordhof
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Mar 23, 2026 -

My Nissan of Grand Rapids responded

Thank you for your thoughtful feedback. We’re pleased to hear that we were able to accommodate your needs and provide a positive purchasing experience. It was a pleasure assisting you, and we truly appreciate the opportunity to earn your business.

March 18, 2026

Paul was our salesperson. He did a great job with everything and I’m pretty sure he needs a raise. More

by gary@johnson-construction.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

My Nissan of Grand Rapids responded

Thank you for your thoughtful review. We’re pleased to hear that Paul provided you with an excellent experience. Your feedback is greatly appreciated, and we will be sure to share your kind comments with him. Thank you for choosing our dealership.

March 13, 2026

Good dealing with price Took time to explain features And delivery was made as expected More

by Georgesalas70
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Mar 13, 2026 -

My Nissan of Grand Rapids responded

Thank you for the great review! We're happy to hear everything went smoothly—from working out the price to explaining the features and delivering your vehicle as promised. We appreciate you choosing us and hope you love your new ride!

March 04, 2026

The service did not have my correct phone number to contact me when my vehicle was finished. Also they did not have a new key fob in stock to replace the fob that had an electrical issue. The main rea More

by jgar70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Averi Cook
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
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Mar 09, 2026 -

My Nissan of Grand Rapids responded

We appreciate you bringing this to our attention. Our Service Manager, Mark Leutzinger, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 206-0612

March 03, 2026

Excellent customer service. They respected my time. Very efficient delivery. I would highly recommend them. More

by Breal
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 09, 2026 -

My Nissan of Grand Rapids responded

Thank you for the great review! We're glad to hear our team provided excellent customer service and respected your time with an efficient delivery process. We truly appreciate your recommendation and thank you for choosing My Auto Grand Rapids!

February 28, 2026

Excellent experience. Everyone that I encountered was great from start to finish. Best buying experience! More

by pbrandsen
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Mar 09, 2026 -

My Nissan of Grand Rapids responded

Thank you for the wonderful review! We're so glad to hear this was your best buying experience and that our team took great care of you throughout the process. We appreciate you choosing My Auto Grand Rapids!

February 26, 2026

Excellent The experience and knowledge that I encountered at your dealeship was incredible. I was met with kindness and willingness to work together to purchase a vehicle. I would recommend your dealership a More

by m69cline
Recommend Dealer
Yes
Employees Worked With
Devon smith
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Mar 09, 2026 -

My Nissan of Grand Rapids responded

Thank you for the wonderful review! We're so glad to hear you had an excellent experience and that our team was able to provide the knowledge, kindness, and support to help you find the right vehicle. We truly appreciate your recommendation and thank you for choosing our dealership!

February 26, 2026

Everyone was friendly. They explained in detail what they did. Gave me all the paperwork which also explained everything. More

by BOBBIERLING
Recommend Dealer
Yes
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Mar 09, 2026 -

My Nissan of Grand Rapids responded

Thank you for the positive feedback! We're glad our team was able to clearly walk you through the work that was done and provide all the documentation. We appreciate you trusting us with your vehicle!

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