Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

My Nissan of Grand Rapids

Grand Rapids, MI

Overview
Employees
Reviews
Vehicles
4.8
70 Reviews
Contact Dealership

3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

Directions

Filter Reviews By Type

Showing 70 reviews

April 29, 2026

Excellent experience all the way around. They exceeded our expectations. Excellent customer service in a caring environment. More

by pbrandsen
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
April 20, 2026

They stuck with it and made it right The were fair on price and credits for work More

by pauldouglaswarner
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Report | Print
Apr 21, 2026 -

My Nissan of Grand Rapids responded

Paul, thank you! We’re glad our team made things right and that you felt pricing and credits were fair. We appreciate your support!

April 17, 2026

They are wonderful to deal with. Devon Smith is a great guy to buy a car from! More

by mrselainesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

My Nissan of Grand Rapids responded

Thank you for the kind words! We’re so glad you had a great experience. Devon truly appreciates the recognition, and we’re grateful you chose us for your vehicle purchase. Enjoy your new ride!

April 11, 2026

The man behind the service desk that greeted me as soon as I walked in was so nice. He explained to me about the time frame for the recall that I was coming in for and offered the shuttle. They completed t More

by phatcheeeks08
Recommend Dealer
Yes
Report | Print
Apr 13, 2026 -

My Nissan of Grand Rapids responded

Thank you for your wonderful review! We’re thrilled to hear you had such a positive experience from start to finish. It’s great to know our service team was able to assist you promptly, keep you informed, and take care of both recalls during your visit. We truly appreciate your business!

April 06, 2026

Everyone was very friendly , patient, polite. Worked thru My lease and I drove away with the car I wanted. More

by heidiroine1
Recommend Dealer
Yes
Employees Worked With
Jeff and others from their department Everyone was so friendly and helpful.
Report | Print
Apr 09, 2026 -

My Nissan of Grand Rapids responded

Thank you for sharing your experience. We’re glad our team was able to make your leasing process smooth and enjoyable. Congratulations on your new vehicle—we value your trust in us.

April 03, 2026

Everyone was extremely helpful and friendly On a busy day, they never seemed stressed or rushed More

by Bethanyann3718
Recommend Dealer
Yes
Employees Worked With
Robert, Sarah, and Paul?
Report | Print
Apr 09, 2026 -

My Nissan of Grand Rapids responded

Thank you for the thoughtful feedback. We’re glad our team was able to create a welcoming and stress-free experience despite a busy day. We appreciate your trust and look forward to serving you again.

March 30, 2026

Very good car buying experience, made sure to answer any and all questions I had about the car and plans. More

by mackaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones,
Report | Print
Apr 09, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind review. We’re glad to hear you had a very good car-buying experience and that our team was able to answer all of your questions thoroughly. We appreciate your trust and hope you enjoy your new vehicle.

March 21, 2026

I always bring my car to this service center. Jeremy and his team have always given me exceptional service. I highly recommend them to anyone. More

by jmarsh1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
Report | Print
Mar 23, 2026 -

My Nissan of Grand Rapids responded

Thank you for your continued trust and loyalty! We truly appreciate you choosing our service center time and time again. It’s great to hear that Jeremy and the team consistently provide you with exceptional service—that’s exactly the experience we strive to deliver. Your recommendation means a lot to us, and we look forward to taking care of your vehicle for many more visits to come!

March 20, 2026

I was happy that you were accommodating to my buying needs. Thank you for your help. More

by amyelwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Noordhof
Report | Print
Mar 23, 2026 -

My Nissan of Grand Rapids responded

Thank you for your thoughtful feedback. We’re pleased to hear that we were able to accommodate your needs and provide a positive purchasing experience. It was a pleasure assisting you, and we truly appreciate the opportunity to earn your business.

March 18, 2026

Paul was our salesperson. He did a great job with everything and I’m pretty sure he needs a raise. More

by gary@johnson-construction.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2026 -

My Nissan of Grand Rapids responded

Thank you for your thoughtful review. We’re pleased to hear that Paul provided you with an excellent experience. Your feedback is greatly appreciated, and we will be sure to share your kind comments with him. Thank you for choosing our dealership.

1
2
...
7