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My Nissan of Grand Rapids
Grand Rapids, MI
40 Reviews
3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States
Grand Rapids, MI
49525
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 19 service reviews
Verified Customer
December 25, 2025
I have my corporate fleet car serviced here, whenever needed. Easy scheduling, accommodating and communicative service agents, and a waiting area geared toward comfort and productivity for those still wo needed. Easy scheduling, accommodating and communicative service agents, and a waiting area geared toward comfort and productivity for those still working while waiting on their vehicle. I have ZERO reservations in recommending this service center to anyone. More
by MICHAEL.STCHARLES
Employees Worked With
I’m horrible with names. But they are all great!
December 19, 2025
Thank you for getting me in so quickly for service on my Nissan Rogue and getting everything handled in one appointment. I had thought it was just for a diagnostic appointment and would have to come back ag Nissan Rogue and getting everything handled in one appointment. I had thought it was just for a diagnostic appointment and would have to come back again but you proactively fixed everything the same day. More
by KRISTI.BAILEY
Employees Worked With
Jeremy Bliss
November 27, 2025
Checking on lease end Wanted to purchase vehicle but residual value is $7000 more than Blue Book value of car!! Poor marketing on part of Nissan residual value is $7000 more than Blue Book value of car!! Poor marketing on part of Nissan More
by GARLEMAR
Employees Worked With
Sales Rep
November 09, 2025
Excellent people and attitude, thank you keep the great work,i visit the dealership for problems at my car and you definitely give me the right answer. work,i visit the dealership for problems at my car and you definitely give me the right answer. More
by apalax7791
Employees Worked With
I’m sorry can’t remember their names
November 04, 2025
Service was great! On time, good communications, extremely friendly, cost was what I expected. My only complaint is the guest wireless is terrible. Too slow to do anyth On time, good communications, extremely friendly, cost was what I expected. My only complaint is the guest wireless is terrible. Too slow to do anything on my laptop. I had to use my cell phone hot spot. More
by r.wyles
Employees Worked With
Did not get names.
October 26, 2025
Terrible service on my car . We brought it in for an easy fix of a driver side window seal issue. Said the weather bad could not hear it . took time off from work . Have to come We brought it in for an easy fix of a driver side window seal issue. Said the weather bad could not hear it . took time off from work . Have to come back . More
by DANSTEIL1965
Employees Worked With
Justin
