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NYE Buick GMC - Service Center

Oneida, NY

4.5
208 Reviews
Call Service Center (315) 693-4009

208 Reviews of NYE Buick GMC - Service Center

Sort by
July 10, 2025

Service Depr is great, relationship-ending disappointment with Sales sadly continues. Will not buy here again More

by petercannella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

NYE Buick GMC responded

We value and appreciate your business, Peter. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 09, 2025

NYE Auto group treated me real good. Brandon was very informative and courteous. Chris was very nice as well More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 04, 2025

The two times I have had my truck serviced there everything went perfect. Hopefully future appointments will go the same. Christopher Webb was my point contact on this last service and he was grea More

by lgarrett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 02, 2025

Awesome service speedy every one very nice and pleasant to talk and work with always More

by stevenlaflamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 02, 2025

They got me in quickly and and diagnose the problem right away. Brandon keep me informed and let me know as soon as the vehicle was ready. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 02, 2025

Cheyenne was kind and helpful and was upfront about cost and time it would take. She also made sure to update me any time there was progress More

by HEATHERHURRICANE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Report | Print
Jul 09, 2025 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2025

VERY GOOD AND PROMPT SERVICE. GOT ME IN AND DONE QUICKLY. THANK YOU, RALPH E HOLMES. More

by RALPH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2025

Employees are always pleasant. They greet you with a smile and they always have a positive attitude, as well as always being honest. More

by carriebordeaux89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2025

Very couteous helpful quick knowledgeable! Polite and got the job done right! Do r all within the time they said it would be done! More

by PeteDuane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2025

Chris was very professional and took me in even though I didn’t have an appointment. Chris also checked on all recalls for my vehicle as well, which was helpful. More

by CORTESBONNIE59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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