NYE Chrysler Dodge Jeep Ram

Service was great, everyone was friendly and easy to deal with! They got my truck right in! with! They got my truck right in! More

Easy appointment scheduling process as well as excellent communication throughout keeping me informed on the status of repairs. communication throughout keeping me informed on the status of repairs. More

Has a nice waiting room with hood coffee. Woman’s Bathroom is clean and easily accessible Woman’s Bathroom is clean and easily accessible More

The salesman was great. The dealership was trying to put some system in that sucked out loud. The salesman was very upset with the system that did not work for the dealershi The dealership was trying to put some system in that sucked out loud. The salesman was very upset with the system that did not work for the dealership. Get a pad and paper and sell cars the way they used to get rid of the xxxx computers. More

I am extremely dissatisfied with the service I received regarding my Jeep Summit. My vehicle was towed to your dealership on Monday because it would not start, and it was believed that the battery was t regarding my Jeep Summit. My vehicle was towed to your dealership on Monday because it would not start, and it was believed that the battery was the issue. After not hearing anything from the service department, I called on Wednesday for an update and was told the vehicle had not yet been looked at but was expected to be brought into the shop that afternoon. On Thursday morning, I stopped by in person to check on the status and was again told the vehicle had not been inspected but would be brought in that afternoon. When I returned on Friday morning, Corey was unable to locate the vehicle. Shortly afterward, our fleet manager called and was informed that the vehicle still had not been looked at, but that it would be brought into the shop that afternoon. When we called again later that Friday, we were finally told that the vehicle had just been brought in for inspection. The following Monday, we were informed that the battery needed to be replaced and that the rear hatch door also required replacement. We declined the hatch repair and authorized only the battery replacement. I was able to pick up the vehicle on Tuesday. What should have been a straightforward battery replacement took more than a week to complete. Throughout the process, communication was poor, updates were inconsistent, and there appeared to be little urgency in diagnosing or repairing the vehicle. The fact that the vehicle had not even been inspected for several days and could not immediately be located when I inquired was especially frustrating. This was the worst service experience I have ever had. Based on this experience, I do not plan to return for future service and would not recommend this dealership's service department to others. More

Everyone at Nye were excellent to deal with. Thank you so much. Steve you are the man Thank you so much. Steve you are the man More

Was able to get the vehicle that I was looking forward without a problem. Everyone I delt with was friendly without a problem. Everyone I delt with was friendly More

They keep putting in new parts but still haven't fixed my 4 wheel drive. I can't use!! I didn’t buy a jeep for 2 wheel drive!! I'm out almost $4000. Plus each time I go I don't have a ride home so I'm stuck 4 wheel drive. I can't use!! I didn’t buy a jeep for 2 wheel drive!! I'm out almost $4000. Plus each time I go I don't have a ride home so I'm stuck there for over 8 hours each time. The last time I told them I had another important appt at 4:30. I got there at 8am and was told I would be done well before then. I had to reschedule that appt as I was there until 6pm. Still don't have 4 wheel drive available and I keep getting an alarm telling me it's not available. More

No problems. In and out quickly. People were very pleasant . I’m done writing now. In and out quickly. People were very pleasant . I’m done writing now. More

They were great during the sale process but terrible with service. In December we bought a 2025 Jeep Grand Cherokee from another dealership. They give amazing service. service. In December we bought a 2025 Jeep Grand Cherokee from another dealership. They give amazing service. More