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NYE Toyota - Service Center

Oneida, NY

4.7
451 Reviews

451 Reviews of NYE Toyota - Service Center

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May 23, 2025

I've made 3 visits to the dealership at 40 miles each. Currently they're awaiting parts which will require another visit. The first time I was told it was a condensate leak when it was an obvious oil/refr More

by NORM6318
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Nice, knowledgeable and timely. Andrew is pleasant to deal with i found everyone that I have dealt with there have been so nice. More

by KARENKELLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

The dealership doesn’t honor purchased warranty provisions. I had to pay for items covered in my purchased warranty. More

by VINNYPUG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Took car in at appointment time and completed work in a timely manner. The service dept. was very efficient as well. More

by jiggers8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Our appointment was quick and efficient. This was our first experience with NYE, so far so good. More

by mipmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2025

Great service! Andrew was friendly, knowledgeable, and accommodating. The service was well done and timely. Great experience! More

by Brendematt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2025

Just a well and pleasant experience. This was my 2nd maintenance on my 2024 Corolla and now my wife just bought a Camry which we will be bringing in. More

by gpantzer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 06, 2025

Very friendly and fast did do good work on my Rav 4 hatch back would recommend them to other people too. More

by RICHARDMILGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 05, 2025

Great reliable courteous service. We knew what was being done every step of the way. Very short wait to be taken care of More

by jimm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2025

Got me in quick for an inspection but it took over an hour to complete. Only wish they would schedule these quicker services when they can do it more quickly. I was also in the shop not a month ago and n More

by katehannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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