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NYE Toyota - Service Center

Oneida, NY

4.7
504 Reviews

504 Reviews of NYE Toyota - Service Center

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August 22, 2025

Andrew took my vehicle right in. He was pleasant and I felt he genuinely wanted to make sure my vehicle was good to go. More

by Lharto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

It is super easy to setup an appointment on their website and service is prompt and thorough. More

by jennifer.dunkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2025

Very friendly and was pleasant to work with. He was professional and through in checking out my car. More

by rcregner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 14, 2025

Why don’t you install a Kurig coffeemaker while we were there in the afternoon there was none made and several customers went over to that area , shrugged and sat back down More

by garygreene1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

August 14, 2025

Andrew was PERFECT in handling my concerns, I'll be back in late October to look at buying a RAV More

by clearlake27131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 11, 2025

We have always had a great experience at Nye. Everyone is friendly, knowledgeable and prompt with their service. More

by cmrusso888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 10, 2025

Ben doing business with Nye for over 15 years and have been very happy with them! More

by jpdaddario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 10, 2025

Nye Toyota provides helpful and efficient service in a comfortable setting that satisfies customer needs. More

by lukebierman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 10, 2025

25000 mile check up went well in and out in a reasonable amount of time with no issues More

by celtic61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2025

Service team including the service manager are the biggest joke I’ve seen in my life and also pass ILLEGAL inspections. After being called out on the illegal inspection they passed, I was then threate More

by Boymom_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Geaslin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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