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NYE Toyota - Service Center

Oneida, NY

4.8
160 Reviews

160 Reviews of NYE Toyota - Service Center

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May 13, 2024

Very speedy and the people are very friendly and accommadating. Leased the car from the dealer because of the service department. More

by PULKINENFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 13, 2024

Courtney in service was excellent. She assisted with my 5000 mile service but also put things in motion to resolve a small issue dating back to January when I purchased the vehicle. So More

by mtugaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney...Service
May 14, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 13, 2024

Nye Toyota service staff is top notch. The team works quickly, efficiently and are very knowledgeable. They keep me informed of the service progress while the work is being done and get More

by twcarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer, Lisa Brown, Brian Light
May 14, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 12, 2024

All service employees that I delt with were professional insuring that the recall work performed on my Highlander was completed in a timely/orderly manner. Appreciated their work ethics very much. Good tea More

by RALPHPISCIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brown
May 14, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 11, 2024

My time T Nye couldn't have been better: professional . . in and out in 30min. More

by PHYLLISP46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 10, 2024

Service Advisor C. J was helpful , but i had to return for further repair 1mhour later. The second time out so far, everything seems to be ok. More

by ALFSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not refer to any of those people listed
May 14, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 10, 2024

I am 84, and have had much experience with auto service people. Nye Toyota is the best ever. (Norman Dann -- Dorothy Willsey is my wife.) More

by DWILLSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 09, 2024

Courtney was an amazing technical service person. She clearly communicated what the recall was, what the service tech will do and how long it will take. She right on point for everything. It was a pl More

by specky103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 08, 2024

It was fine. Waiting for a part - probably in about a month it will be I More

by SANDYSROUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 09, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 07, 2024

The service dept is by one b of the best I have ever had to deal with. Prof courteous and outstanding service More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn s a nd c Brian Setvice
May 09, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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