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NYE Toyota - Service Center

Oneida, NY

4.8
180 Reviews

180 Reviews of NYE Toyota - Service Center

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February 09, 2024

Regular Service went smoothly. They also found a problem with a battery I had purchased there recently. The battery was replaced immediately. More

by GBERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
holly johnson
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Feb 09, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
February 09, 2024

It's great. Been there for years.Will continue to go there. This is too much to ask. More

by natephilo51
Recommend Dealer
Yes
Employees Worked With
CJ
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Feb 09, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
February 08, 2024

Always an excellent experience. CJ is a great customer service rep. Car was ready in a just jiff. More

by SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Feb 08, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
February 07, 2024

Service advisor was very helpful and polite with my appointment, explained the process and was accurate with the time More

by JKORP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jadah Gann
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Feb 08, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
January 20, 2024

Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jan 20, 2024 -

cliff responded

cliff Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer.

Jan 31, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
November 13, 2023

They were able to duplicate the false triggering of the ABS. The diagnosed the causes and the parts have been ordered. I'm grateful for their patience in dealing with this problem. More

by RPATOCONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Nov 14, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
November 10, 2023

Everything was expected. We were treated with respect which is important. Only one suggestion which is not a deal breaker with me but could be for others. If working on an More

by carmond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
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Nov 10, 2023 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

Helpful
November 09, 2023

Professional and courteous. Did not try to upsell me. Delivered service in a timely manner. More

by jcbeaudoin817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 09, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
November 06, 2023

I purchased my car from NYE Toyota. Brought it in for a 5000 mile check-up. Fast friendly service. More

by dan916v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
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Nov 06, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
November 05, 2023

The service department staff as very thorough and answered my concerns. Only problem was I waited 2hours for an inspection and oil change. More

by Cnyvol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and Holly in service
Report | Print
Nov 06, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
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