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NYE Volkswagen
Rome, NY
308 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 308 reviews
August 14, 2025
Good buying experience. Had an issue after I bought the car, they were responsive and fixed the issue. Had an issue after I bought the car, they were responsive and fixed the issue. More
by erinr4276
Verified Customer
August 12, 2025
Bought two cars from them best deal around Dave was very knowledgeable and helpful and answered all my concerns knowledgeable and helpful and answered all my concerns More
by TTROTO99
August 09, 2025
Mark and max were extremely helpful. I asked a friend who works at a vw dealer for lease payments and his were okay they wouldn't go any lower I called 2 other dealers who were lower on I asked a friend who works at a vw dealer for lease payments and his were okay they wouldn't go any lower I called 2 other dealers who were lower on payment, I went over to nye showed him the paper and he said OKAY let's make the deal overall was less than a half hour in and out. I am actually in sales at another dealership and really appreciated how easy it was. No one has time for the back-and-forth xx. This was nice More
by morgan suits
August 06, 2025
Courteous, Timely and professional. Engaging in conversation and down to earth. Will definitely be back. Engaging in conversation and down to earth. Will definitely be back. More
by pamarulla2011
August 01, 2025
John, Tina, & Tami were all excellent right from the start of my issues. From start to finish I’ve never had such phenomenal customer service. From engine issues to an inspection they got me tight! Will start of my issues. From start to finish I’ve never had such phenomenal customer service. From engine issues to an inspection they got me tight! Will definitely be loyal to NYE! More
by ALLINAJACOBS
July 31, 2025
Staff is very customer oriented. Went out of their way to accommodate our request. Thank you! Went out of their way to accommodate our request. Thank you! More
by AWELLIS
Employees Worked With
July 28, 2025
I had a wonderful experience. Truly the best customer service! It was very quick and helpful! Truly the best customer service! It was very quick and helpful! More
by Sabina
Employees Worked With
July 27, 2025
Easy to work with on finding a car for our son that was in our price range. Paperwork was a breeze. Knowledgeable and friendly staff. in our price range. Paperwork was a breeze. Knowledgeable and friendly staff. More
by kristin.campbell73
Employees Worked With
July 27, 2025
Jim wen’t out of his way to confirm that our car was in the system and gave us day to day updates on its arrival. We were over 2 hrs away from the dealership and the majority of the sale was done prior to the system and gave us day to day updates on its arrival. We were over 2 hrs away from the dealership and the majority of the sale was done prior to picking up the car. We were in and out of the dealership in less than 40 minutes-Thanks for all the help More
by erodtechrides
July 23, 2025
I am pleased with the availability of an appointment and the speed of the work done. the speed of the work done. More
by bbuckingham1004
Employees Worked With
