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NYE Volkswagen

Rome, NY

Overview
Employees
Reviews
Vehicles
4.8
356 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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5865 Rome-Taberg Road

Rome, NY

13440

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Showing 356 reviews

November 20, 2025

Always a pleasure to bring my vehicle in for service. Professional, knowledgeable and always kind! More

by jason.kunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 17, 2025

Friendly and courteous staff that is a pleasure to do business with. I always leave with a feeling of confidence that the work was done right. More

by tbart2k01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2025 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 11, 2025

Already sent letter to NYE corp in Oneida. Offering to have my car detailed (after the tires that I purchase is not rectifying the situation of the wrong oil being put in, and the wrong par More

by jackiegulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

NYE Volkswagen responded

Thank you for bringing this to our attention, Jackie. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

November 07, 2025

Working with David was nice. Until I was handed off to the next salesmen who cheated me out of about $5,000 and signed documents on my behalf without my knowledge or permission. More

by nikolashammersmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

NYE Volkswagen responded

We value and appreciate your business, Nikolas. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

November 06, 2025

Professional and efficient Can not say any thing she was great keep it up please More

by JPNOYES
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
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Nov 07, 2025 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 06, 2025

Mark Cioch, David Jurin and Camron Waters were all incredibly professional, knowledgeable and friendly—all around a great dealership to work with. Everyone made the lease process smooth, from start to More

by jessicapatterman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camron Waters
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Nov 07, 2025 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 04, 2025

This is my 5th VW that I have leased and purchased here. I have always had the BEST service here! More

by C021957W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2025 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 04, 2025

They had the right inventory and were able to turn around the sale within 3 days. Nico was great to deal with and Cam got a great rate for the financing. Great experience! I would recommend this team! More

by mfwillis72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Nico
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Nov 05, 2025 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2025

Very professional knowledgeable and nice. Would recommend the team All were very professional and helpful to me More

by jfurney2
Recommend Dealer
Yes
Employees Worked With
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2025 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 02, 2025

Quick and easy to drop off and pick up. The personal were kind and explained work being done and then what was done when picked up. More

by JOANNEM99
Recommend Dealer
Yes
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Nov 05, 2025 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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