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NYE Volkswagen
Rome, NY
383 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 383 reviews
Verified Customer
January 13, 2026
Always exceptional service. Have used them for years and have bought multiple cars there because of the service we receive Have used them for years and have bought multiple cars there because of the service we receive More
by c.e.mcollins
Employees Worked With
Service department - Tina?
January 08, 2026
NYE Volkswagen staff is pleasant and dealership is nice and clean. Tina was very helpful with my car issue. and clean. Tina was very helpful with my car issue. More
by brownpatty2000
Employees Worked With
December 30, 2025
The service advisor was friendly, and thoroughly outlined the services my car was due for. My car was brought in for service promptly at my appointment time. The waiting area was nice, clean, and comfortable the services my car was due for. My car was brought in for service promptly at my appointment time. The waiting area was nice, clean, and comfortable. More
by bjudd19
December 22, 2025
Everyone was friendly and informative. They answered all of the questions I had. Great experience! They answered all of the questions I had. Great experience! More
by rplatt0
Employees Worked With
December 22, 2025
The service management is great! The repairs are always well done. The waiting area is always very clean and comfortable. The repairs are always well done. The waiting area is always very clean and comfortable. More
by Paul D.
December 21, 2025
Nye VW Service dept has been very responsive & accommodating with any service needs including any last minute issues. accommodating with any service needs including any last minute issues. More
by leslie.bormann
