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NYE Volkswagen
Rome, NY
356 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 356 reviews
November 01, 2025
Pleasant experience, both sales consultants were excellent. David took a lot of time with us to go over every aspect of the vehicle, very knowledgeable. Upon taking the vehicle home, we did locat excellent. David took a lot of time with us to go over every aspect of the vehicle, very knowledgeable. Upon taking the vehicle home, we did locate trash in the door pocket and there was significant dust and dirty spots on surfaces. Would have liked to see it cleaner. More
by FLIPSAM1209
Verified CustomerEmployees Worked With
October 26, 2025
Salesman was excellent but I thought the finance manager was rude and ill prepared for my transaction. was rude and ill prepared for my transaction. More
by Joseph.camera7
Employees Worked With
October 22, 2025
Service was quick and dealership provides a good waiting room to wait for your vehicle to be serviced. room to wait for your vehicle to be serviced. More
by djgiocon
Employees Worked With
October 17, 2025
It was a great experience, no stress at all. I'm glad i chose nye vw. I'm glad i chose nye vw. More
by petrier60
Employees Worked With
October 17, 2025
Good experience - friendly and helpful staff members. I can say it is best dealership in the area. I can say it is best dealership in the area. More
by kiss_11103
Employees Worked With
October 14, 2025
You are the best I would recommend you to most people thank you for all your help thank you for all your help More
by KASSIEBEAR1988
October 12, 2025
It was great service very fast very convenient. I love it. Communication follow up definitely outstanding thank you. I always deal with the same dealership to do my service in my car. They are alwa I love it. Communication follow up definitely outstanding thank you. I always deal with the same dealership to do my service in my car. They are always very polite very professional plus they do a great job. More
by KHALEDIBRAHIM292
October 10, 2025
I drove from Watertown NY to Rome NYto do business with NYE VW. My horrible experience with Bob Johnson is the reason I went to NYE. My salesmen at BJ was amazing, however that being said, the management w NYE VW. My horrible experience with Bob Johnson is the reason I went to NYE. My salesmen at BJ was amazing, however that being said, the management was not. Max and the team at NYE made buying experience a good one! More
by ljcaldwell1527
Employees Worked With
October 06, 2025
Excellent service-got my Touareg in very quickly and everyone was very knowledgeable and friendly to deal with. everyone was very knowledgeable and friendly to deal with. More
by PHOTOLADY2
