Nalley Nissan of Cumming

They take care of you...... I love the service dept. They take care of you. I can get in and out under 2 hours. Comfortable in their lounge. Love the report they give you af I love the service dept. They take care of you. I can get in and out under 2 hours. Comfortable in their lounge. Love the report they give you after work done....helps me plan my next visit. More

Car buying made easy. Had the pleasure to meet Allen Velez. While working with him, there was no pressure. He was able to answer all my questions and made the car buying ex Had the pleasure to meet Allen Velez. While working with him, there was no pressure. He was able to answer all my questions and made the car buying experience enjoyable. Highly recommend Allen and Nalley Nissan of Cumming. More

Bait and Inflate They will bait you to the store with a crazy low price (knowing they are VERY FAR OUT OF ATLANTA), promise the price-is-the-price and then once you ar They will bait you to the store with a crazy low price (knowing they are VERY FAR OUT OF ATLANTA), promise the price-is-the-price and then once you are there low-ball trade and then add on extras. They even put on their site that the price "includes dealer service & title fee", but when they present you with the deal, those fees are on the deal. DO NOT GO THERE> They play games, waste your time and ultimately will rip you off More

Car Purchase This was the BEST experience I’ve ever had buying a car. I shopped without any pressure from the dealership. If you want a professional and honest s This was the BEST experience I’ve ever had buying a car. I shopped without any pressure from the dealership. If you want a professional and honest sales guy, ask for Allen Velez! More

Great salesman. I recently purchased a used Nissan Titan and my salesman, Allen Velez was exceptional. He was courteous, extremely helpful and spent all the time we I recently purchased a used Nissan Titan and my salesman, Allen Velez was exceptional. He was courteous, extremely helpful and spent all the time we needed to make the decision that was best for us. I would highly recommend Allen and would gladly work with him again on another vehicle purchase. More

Neutral Experience only during buying process I purchased a used car from Nalley Nissan of Cumming last year, and was thinking of buying another one form them recently. While the buying experienc I purchased a used car from Nalley Nissan of Cumming last year, and was thinking of buying another one form them recently. While the buying experience was not bad, do not expect customer service after you purchased the vehicle. When I purchased my used vehicle, I also purchased an extended warranty from them. I was told that I could cancel anytime and receive a refund. I had the car for almost a year when I decided that I would not need the extended warranty and would ask for a refund. I came in on a Saturday and was told to wait for a Finance manager to be available (completely understandable since they have a few customers to tend to). Peter Im, the Finance Manager, became available and greeted me with a professional manner. However, when I told him that I wanted to cancel my extended warranty, his demeanor changed and it seems like he didn't want to help me anymore. We proceeded to his office and he pulled up my account to verify. He then frantically pulled out the cancellation form and told me to "Go fill it out yourself, and drop it off with the front desk when you're done" I filled out the form (Car current mileage, VIN number, and my current information) and proceeded to walk back to his office, since I still need the contract number and the dealership signature. He made me wait 10 minutes, even though he had nobody in his office. When he finally acknowledge me, he said "Did you still have any question on how to fill out the form?" with a condescending tone. I told him I need the contract number and dealership signature to complete the form, and I also asked for a copy of the complete form. He assured me that he would complete the form the next day and proceeded to only give me a copy of the incomplete form. i called multiple times the next day without any answer or call back. Long story short, they are not a bad dealership when you are purchasing a vehicle from them. But I cannot say the same when you need their help after the fact. Nevertheless, I will not be considering them on when I purchase my next vehicle. More

Nalley Nissan review This is a great dealership. Kevin has been wonderful in letting me know exactly when the car I wanted arrived or just calling to check in. This is a great dealership. Kevin has been wonderful in letting me know exactly when the car I wanted arrived or just calling to check in. More

Great experience Wonderful and friendly service. Great experience for buying our first new car. Will recommend dealership to our friends and family for their new and u Wonderful and friendly service. Great experience for buying our first new car. Will recommend dealership to our friends and family for their new and used car needs More

It’s all about me ! Kevin was amazing! Our initial deal was 2500 down. Instead I only had 1500. The initial price was lowered and my monthly payments dropped $40. They m Kevin was amazing! Our initial deal was 2500 down. Instead I only had 1500. The initial price was lowered and my monthly payments dropped $40. They made sure everything was perfect just for me! They truly care about the customer and their needs. Kevin understood my situation and did everything he could to help me out . I couldn’t have asked for a better experience for buying my first car. More

2012 Toyota 4Runner Our experience with Nalley Nissan of Cumming was fantastic thanks to Kevin Houston! The quality of service was phenomenal and Kevin really valued our Our experience with Nalley Nissan of Cumming was fantastic thanks to Kevin Houston! The quality of service was phenomenal and Kevin really valued our time. We will definitely come back in the future! More