Nalley Toyota of Union City
Union City, GA
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Excellent customer service and the whole experience was great!!! I would defintely recommend people to purchase from Toyota of Union City!! I'm not driving so the sales person came to pick me up and I took great!!! I would defintely recommend people to purchase from Toyota of Union City!! I'm not driving so the sales person came to pick me up and I took the car for a test drive. I got to ring the bell at Toyota and the experience was great!! More
Taken right in on or before appoitment time. Work accompolished in a timely manner. Waiting area is well equiped and clean with snacks if desired. Paperwork completed promply and on my way. Good s accompolished in a timely manner. Waiting area is well equiped and clean with snacks if desired. Paperwork completed promply and on my way. Good service. More
I purchased a used vehicle that needed major repairs to it's Hybrid system. Mr. Chapman held my hand to let me know that they could repair the car and that it really was not too bad. He even gave us a re it's Hybrid system. Mr. Chapman held my hand to let me know that they could repair the car and that it really was not too bad. He even gave us a really nice rental car until the reparis were completed. He kept me abreast of the car's status and were they were with the repairs. When we came to pick up the car, the staff was very friendly and the car really looked good. I was quite pleased to say the least. Mr. Chapman was very professional, confident and personable from the moment that we walked thru the doors. He displayed exceptional customer service during the entire process from start to finish. We will definitely come back and recommend this dealership to our family and friends. More
We received an excellent car buying experience. The place was very clean and the workers were very friendly.Our needs were met.It was very exciting to hear the car buyers ring the bell and people cheering to was very clean and the workers were very friendly.Our needs were met.It was very exciting to hear the car buyers ring the bell and people cheering to this action. More
I HAVE NO COMPLAINTS I APPRECIATE THE SERVICE THAT I GET WITH CHAD BONNER, HE HAS SUCH A BEAUTIFUL PERSOALITY. LOOK FORWARD TO HAVING MY CAR SERVICE. WITH CHAD BONNER, HE HAS SUCH A BEAUTIFUL PERSOALITY. LOOK FORWARD TO HAVING MY CAR SERVICE. More
Everyone was very friendly and eager to assist me from the time that I arrived until I left, including offering me refreshments. All my questions and concern were addressed and explained in a manner that the time that I arrived until I left, including offering me refreshments. All my questions and concern were addressed and explained in a manner that was easy for me to understand. I was shown how to use all the features on the vehicle which made me feel very comfortable driving the vehicle home. I will definitely recommend this dealership to anyone and come back myself if I need another vehicle in the future. More
Toyota of Union City, Ga provides excellent customer service from the beginning to the end of your visit. Usually, when I go to get an oil change for my car the wait time is very short so that car maint service from the beginning to the end of your visit. Usually, when I go to get an oil change for my car the wait time is very short so that car maintenance is not a hassle. Also, The employees are always friendly and professional. Lastly, I must say the Toyota facility in Union City is always clean and well-maintained. More
I had my first new car service completed. The stay was short, comfortable, and complete. I am more than satified with the service and the service personnel. short, comfortable, and complete. I am more than satified with the service and the service personnel. More
Chad always tells it like it is -- doesn't recommend unneeded service. If he can't solve a problem, he tells you. Waylen is great in making sure you have what you need for a new car -- he works with y unneeded service. If he can't solve a problem, he tells you. Waylen is great in making sure you have what you need for a new car -- he works with you and the Parts Department to ensure any back orders are completed as soon as they become available. More
Being a woman and not a mechanic, it is very important to me to be able to trust my automotive dealership and servicing of my beloved Prius. I have owned a number of Toyota automobiles and have never been di me to be able to trust my automotive dealership and servicing of my beloved Prius. I have owned a number of Toyota automobiles and have never been disappointed with any of them. Their dependability, their engineering and the economical benefit of operating a Toyota is unparalleled. It just furthers my deep respect of Japan and her citizens every time I get in my Toyota. The person I have a trusting relationship with in the service department is Bob Wendel. He is a very trustworthy service person according to my experiences with him. I intend to only bring my Prius to Toyota of Union City for servicing, ever. I really appreciate a car that is manufactured with the intent to have repeat customers and owners. Toyota is the best. More