Naples Acura

They even pick you up at the airport. The entire experience could not have went smoother. The price was fair and the response time to any question was immediate. We landed at 9:30. Bob pic The entire experience could not have went smoother. The price was fair and the response time to any question was immediate. We landed at 9:30. Bob picked us up at 10:00 and we where at the dealership by 10:30. He went over all the functions of the car with my wife and was in no rush to see us go. This is our second Acura. More

Another great experience! This is the second time I have acquired a car at Naples Acura from Norm Johnston. The first, in 2015, was a lease of a TLX for me. This time it was th This is the second time I have acquired a car at Naples Acura from Norm Johnston. The first, in 2015, was a lease of a TLX for me. This time it was the purchase of an RDX for my wife. Another great experience with Norm and the other folks at Naples Acura. Highly recommended! More

TC a pleasure to deal with My wife visited Naples Acura on a Sunday afternoon after visiting 4 other dealerships. We were on a fact finding trip with no intention of buying. We My wife visited Naples Acura on a Sunday afternoon after visiting 4 other dealerships. We were on a fact finding trip with no intention of buying. We met TC who showed us several MDX's and explained the features and benefits. He is a very personable and pleasent young man who was very informative without being overbearing. After about an hour we found ourselves at his desk purchasing our new car. I am not a big fan of buying cars and have always felt less than comfortable doing so. I am now a fan of Naples Acura and TC. The finance manager was also a pleasure to deal with. We are very happy with our MDX and Naples Acura. More

Love my new 2016 MDX TC was fantastic, and found a way to get me into a great new car while staying within my budget. He explained all the benefits of joining the Acura f TC was fantastic, and found a way to get me into a great new car while staying within my budget. He explained all the benefits of joining the Acura family in a way that was easy to understand. Great customer service without the high pressure sales tactics. I look forward to working with him again when my current lease is over and he gets me into my next MDX. More

A Great Car Buying Experience! Friendly, responsive and fair. Not a big fan of the car buying experience but Tahir and staff did a great job. Look forward to a similar service ex Friendly, responsive and fair. Not a big fan of the car buying experience but Tahir and staff did a great job. Look forward to a similar service experience from this dealership. More

Astonished I have never bought a car in Naples before now. It was always the thought that you will pay more in Naples, so I always went to Ft. Myers. This time I have never bought a car in Naples before now. It was always the thought that you will pay more in Naples, so I always went to Ft. Myers. This time, I even ventured to Sarasota. Not only was Naples Acura a better deal, but I didn't have to spend the day at the dealership negotiating! Everything was done via text!! I didn't have to miss work or spend my weekend car shopping! I test drove the car on my lunch hour and signed paperwork after work. TC was responsive to every text and patient as we went to another lot to find the car I wanted to drive, yet he hurried because he knew I was on my lunch hour. He even stuck around after I got off work to be there when I signed the papers even though he was scheduled to leave. Then he went over the whole car with me, explaining features and answering my questions. He even followed up with me to make sure I was happy & signed me up for the free features so I didn't have to! I have never had a car buying experience like this one. More

Exceptional in every single aspect I recently just purchased my first Acura which was also my first car purchase on my own. I don't think I can say enough positive things about how won I recently just purchased my first Acura which was also my first car purchase on my own. I don't think I can say enough positive things about how wonderful this experience was, regardless of having jitters making my first major purchase. Bob Nesbitt, my sales consultant, came highly recommended by my family who have had exceptional experiences working with Bob, and I can truly see why. Bob was able to find the most perfect car for me - not only did it fit comfortably within my budget, the ILX that I purchased far exceeded every one of my high expectations. It literally was love at first sight with my ILX. Although it is a used vehicle and a couple of years old, the condition and quality of my ILX is so absolutely pristine that it might as well be brand new. Although one would hope that a sales consultant would be kind, Bob has a genuine kindness and exhibits great care and concern for his clients. There was never a moment where I felt uncomfortable. It was a fun experience and every question or concern that I had was addressed with great care and the transparency. Every detail that I inquired upon was answered crystal clear. If it is important to you to work with a sales consultant and a dealership that is fair, can be trusted, and values transparency, there is nowhere else to go. Even though I was buying a new (used) car, the treatment that I received was right on par with what I would expect when buying a brand new one. Bob and Naples Acura took great care to work in every detail that I would have liked to see incorporated into my car purchase -- with no questions asked. Although I have not bought a car on my own until now, I have gone with my parents many times and I now understand their satisfaction with Naples Acura and working with Bob. David Pinzon was the finance manager that I worked with and I also felt that this was a positive experience. I had probably 1000 annoying questions to ask about every little detail and never once did I feel that I was a pest or a bother. He was happy to answer all of my questions and it was clear that it was important to him that I understood everything completely even if it took twice as long to get through the paperwork. Although I had to come after work and it was later in the evening, the process was never rushed. All in all, this was a really wonderful experience. I couldn't be any happier with every last detail of the experience of buying my car in addition to the exceptional quality of the car that I bought. There were a few moments where I felt that it was too good to be true, but the value of being able to reach the conclusion that everything is honest and true and that the quality of the interactions and the product are top-notch is something that you can't really put into words. I would recommend Bob and Naples Acura as an absolute must for a first and only stop in the quest of any vehicle whether it be new or used. I will absolutely be returning in the future. More

Great service...worked hard to get my business! I had an excellent experience with this dealership! My sales person Bob Nesbitt went our of his way to find the right used car for me at the right p I had an excellent experience with this dealership! My sales person Bob Nesbitt went our of his way to find the right used car for me at the right price. (If you don't want to buy new or what's on the lot, many other dealerships are not so helpful!) Scott the Sales Manager was also pleasant and accommodating and I noticed that if my sales person was busy when I stopped in, all the others pitched in to meet my needs, answer my questions, etc. A very welcoming and friendly experience all around.... More

Very accommodating and helpful When I walked into this dealership things were immediately different, I was greeted enthusiastically and everyone was very kind and willing to help. T When I walked into this dealership things were immediately different, I was greeted enthusiastically and everyone was very kind and willing to help. Throughout the process of buying my car I felt everyone was honest and truly cared about my best interests. They were never pushy, and always answered my questions quickly and effectively. Overall best buying experience I have ever had. More

Naples Acura gets my business once again!!!! Big shot out to my salesman, Norm Johnston! As always, everyone (Scott, Ross, Joe, Norm & David) at Naples Acura went above & beyond to make my lease Big shot out to my salesman, Norm Johnston! As always, everyone (Scott, Ross, Joe, Norm & David) at Naples Acura went above & beyond to make my lease experience A+. My family & I have been leasing vehicles from Naples Acura for nearly 20 years and I'm guessing that this is our 15th (if not more) vehicle lease there now, wow! I never hesitate to recommend Norm or any of the staff at Naples Acura to my friends and family. See ya guys in another 36 months!! Jen F. More