Naples Chrysler Dodge Jeep Ram

Nice staff. It took was seemed like a long time to get someone to help at the express service area. I tried calling to ask a question of the service team and lef It took was seemed like a long time to get someone to help at the express service area. I tried calling to ask a question of the service team and left voicemail but no one called back. There should be a general number for service instead of asking me to select a service advisor. More

Very helpful. Worked hard to order the tires I needed. Clean shop and helpful, knowledgeable staff Worked hard to order the tires I needed. Clean shop and helpful, knowledgeable staff More

This dealership is DISHONEST and does not stand by their word -specifically the business office.. First, Angelo told us the Jeep was ‘certified’ when we were signing papers Salvatore in the business offic word -specifically the business office.. First, Angelo told us the Jeep was ‘certified’ when we were signing papers Salvatore in the business office told us it was not certified and could not be certified due to an open recall on Jeep diesels. Since we did not have the certified coverage we expected, I then purchased an extended warranty for 8 years and 85k miles The jeep was used with 9.2k miles on it and Salvatore stated the total warranty would be 85k + 9.2k = 94.2k I signed documents with those numbers and took possession of the car Later that day, Salvatore emailed that the ‘ipad signature didn’t work’ and I needed to re-sign some documents. I happily did so but didn't notice that he had changed the warranty to expire after 85k miles and 5 years (instead if 94k and 8 years) because that part if the paperwork was partial cut off When I received my warranty card last week it showed that it expired at 85k miles amd 5 years i wrote to Angelo and Salvatore and they have not responded. This dealership is DISHONEST and while I love the jeep - the experience with Salvatore has been unsatisfactory. I am giving Angelo the benefit of the doubt on the ‘certified’ portion as he may have been mis-informed and he did work with us for 3 months finding us the jeep we wanted - but Salvatore lied. More

Good people from management to sales, go see Cory Lockman and the rest of the team. and the rest of the team. More

DEALERSHIP VERY FRIENDLY, PROFESSIONAL, JUST MOVED HERE FROM TENNESSEE AND NEEDED A CHECK UP FOR MY JEEP. DEALERSHIP A GREAT PLACE. I WILL PUT ALL MY BUSINESS WITH YOU FROM TENNESSEE AND NEEDED A CHECK UP FOR MY JEEP. DEALERSHIP A GREAT PLACE. I WILL PUT ALL MY BUSINESS WITH YOU More

Everyone was courteous efficient and helpful in answering questions. I would return to this dealer. questions. I would return to this dealer. More

Customer service was great, not pushing the services, listening to my needs and offering relevant solution. listening to my needs and offering relevant solution. More

Poor customer service got a oil change then went back for alignment was told oil was dirty and that my car had a leak none of this was said after my oil change alignment was told oil was dirty and that my car had a leak none of this was said after my oil change More

Stephanie was very professional and courteous. She was very Frank about what was wrong with my audio system. She did a great job. She was very Frank about what was wrong with my audio system. She did a great job. More

A very busy place- they could add on/double the size of this service dept. It not good that Chrysler dealers in FL are so far apart. Service Advisor Noah was good. this service dept. It not good that Chrysler dealers in FL are so far apart. Service Advisor Noah was good. More