Naples Chrysler Dodge Jeep Ram - Service Center

Does not answer or return my calls. Trying to call for 3 weeks to see where we stand on reimbursement from our extended warranty. They do not answer or return my calls Trying to call for 3 weeks to see where we stand on reimbursement from our extended warranty. They do not answer or return my calls More

Horrible service. Still don’t have car fixed and no communication Car was there ten days and no calls. Still don’t have car fixed and no communication Car was there ten days and no calls. More

Carlos in Jeep service was a big help in getting the tires I wanted and scheduling the work. tires I wanted and scheduling the work. More

Kelli was very pleasant and helpful in getting me scheduled for service in a timely fashion scheduled for service in a timely fashion More

Vendela is the best! ! She was helpful and professional. It got me setup in no time. ! She was helpful and professional. It got me setup in no time. More

They were great to work with. Courteous, knowledgable, and very helpful. They kept us fully informed during the entire process. Courteous, knowledgable, and very helpful. They kept us fully informed during the entire process. More

Very friendly staff,knew all answers to my problem,got me connected to the right department. connected to the right department. More

Great service. Great employees. I always try to have my service work done with this dealership. Great employees. I always try to have my service work done with this dealership. More

Horrible service department. made an appointment 3 weeks out. Drop off vehicle on set appointment date and time on Wednesday then they call me the next day to tell me they can't made an appointment 3 weeks out. Drop off vehicle on set appointment date and time on Wednesday then they call me the next day to tell me they can't get a tech to even look at it until late Friday at best. So I said what is the purpose of setting an appointment and they said basically its an appointment to have the service guy\sales guy make another appointment with the tech. So basically its an appointment to make an appointment. No thanks what a joke of a dealer ship. They clearly want to run on a skeleton crew and as a customer you will waste your time with them. Picked up the car because I don't have time to waste a 5+ days waiting on them to look at it an order parts. Emailed managers (ahoot@naplesdodge.com,jreynolds2@naplesdodge.com) and they could have cared less about wasting their customers time nor even responded to my email. Go elsewhere More

No support of companies warranty when it comes to rust through that is a known Jeep issue. Will not purchase from this dealer again. through that is a known Jeep issue. Will not purchase from this dealer again. More