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Naples Nissan

Naples Nissan

3640 Pine Ridge Road
Naples, Florida 34109


(866) 890-1446

Naples Nissan
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 82 reviews

4.7

4.7 out of 5

199 lifetime reviews

Naples Nissan

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Certified: Naples Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Naples Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Naples Nissan

Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty"

We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices.

Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 7:00 AM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

Service Loaner Program Vending Machines
"Showroom 2 Go" Test Drive Service Shuttle Service
eCommerce Sales Department After Hours Drop-Off
After Hours Drop-Off Automated Car Wash
Cable TV Cable TV
Children's Play Room Children's Play Room
Instant Special Financing Customer Lounge Area
Online Credit Approval Drive-In Service
Nissan Rental Car Service Onsite Express Service
Customer Lounge Area Free Coffee
Drive-In Service Free Loaner Cars
Express Service Free WiFi
Free Coffee Instant Financing
Free Drinks Parts Store
Free Loaner Cars Pet Friendly
Free WiFi Rental Car Service Onsite
Parts Store Shuttle Service
Pet Friendly Television
Television Vending Machines

rmperez1212
4/29/2013 10:29:03 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert ManonRobert Manon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Naples Nissan:

Very nice staff. They were patient with my being indecisive and showed me lots of options. The entire process was quick and easy as well.

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wchj4656
4/9/2013 11:00:31 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Joey Falcone
  • Customer Service:

    2
  • Quality of Work:

    1
  • Friendliness:

    N/A
  • Overall Experience:

    2
  • Pricing:

    N/A
  • Overall Score:

    1.7

My Review Of Naples Nissan:

I've been in and out dealing with multiple dilemmas from Naples Nissan from the time I bought my Maxima just 8 months ago, but this mistake really hit the spot. I take my car in for a regular service maintenance and this is very unusual since I take it to my well-trusted family mechanic, but I thought I'd give Nissan a try this one time. During the maintenance tests, I had them replace my brake pads as well since they were running low, which they promised me they'd do before they gave me my car, but failed at that. As soon as I pick up my car and start heading out on the slick, rainy road...I noticed my two front tires are feeling like my car is in need of a serious tire balance, but it all felt way too unusual so I got out of my car and called my mechanic. He asked me if Nissan had played with the tires at all and obviously they did to replace my brakes. He came out and unscrewed all 5 or 6 lug nuts from my two front tires with his bare hands. How scary. Not only did Naples Nissan forget to Torque my tires, they forgot to even screw the bolts back in. I am so disappointed and will never trust their service shop ever again. Wouldn't even allow them to call a tow truck for me...who knows..my car would've probably fell off the side of the tow truck with how they went about standard procedures on my car.

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Victormanmatos7
4/5/2013 1:18:08 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Angel PaganAngel Pagan
Jaime  RodriguezJaime Rodriguez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Naples Nissan:

Most friendliest people in the world , and not just that but helped us find exactly what we needed and explained everything LETTER by LETTER. They helped us understand EVERYTHING we needed to know , very straight forward , but amazingly helpful. They really know what they are doing , hands down BEST dealership I've gone to. They treated me like at home & nothing feels better. Thank you so much guys , thanks to you I got my first car , I truly appreciate all the help .

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Johndemarie
4/4/2013 9:30:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike AmabileMike Amabile
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Naples Nissan:

Mike Amible worked hard over a period of three weeks to find us the car we wanted, including the color too. He did not just try to complete a sale with a car on the lot. By his own admission, he worked with my wife courteously, over several phone calls, and admitted to me, that she was a tough negotiator. When we got to the dealership, with the deal all but completed, he continued to treat us with a professional manner, and not just the "sigh here" and it's over attitude that I have seen before. There was no attempt to "low ball" us just to get us in the showroom, start a deal, and hope for the best to close it. Great sale rep for your dealership. When our lease is up, we will return to Mike.

John, Roberta and Jessica DeMarie...

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chachacha
3/24/2013 4:28:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gorge Cabada
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    3
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.4

My Review Of Naples Nissan:

I"m very satisfy with my new car Sentra, Mr Gorge Cabala help me and assisted all the time, and I was able to make the best choice.

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Kenhess
3/23/2013 4:32:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John CombsJohn Combs
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.7

My Review Of Naples Nissan:

We appreciated the low-pressure approach by the sales staff. We worked with both John Combs and Devon Carter. We made three different visits to the dealership before making our final decision to lease and Rogue and also buy a Sentra. During the same time period we had visited another local dealership and were pressured to sign something before leaving. We also received immediate phone calls to ask if we had come to a decision. Naples Nissan won our business.

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Richerin1228
3/18/2013 2:08:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert ManonRobert Manon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Naples Nissan:

I am happy with my purchase,
Everyone was friendly and helpful.
I would definitely recommend and come back again!
Thank you Robert Manom for all your assistance!

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martikoehler
3/13/2013 9:50:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy "Jimmy G" GoodwinJimmy "Jimmy G" Goodwin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Naples Nissan:

I went into Naples Nissan this past weekend to look at the Nissan Juke. I met with Rick Essig the sales consultant who was friendly, easy to work with and agreeable. I test drove the Juke with my husband and we liked it a lot and ended up buying it! I was not looking to buy anything this weekend, just started shopping around. Rick's approach to sales was laid back and made it very comfortable to buy the car. He transfered title and insurance in a couple of calls, things I had to do in the past which were a pain. Thanks Rick!

Next, I worked with Jimmy Goodwin who took great care in giving us the deal we wanted on the Juke and included a great deal on roadside assistance, repairs and dent repair for 5 years. He was easy to work with, funny and likeable. Rick and Jimmy made our experience at Nissan better than most of our other anxiety ridden car buying experiences. The overall feeling in the dealership seemed relaxed and friendly which made it a relief to purchase from Naples Nissan. They were thorough in their care, their follow up has been excellent and I love my new JUKE!Thanks again for an excellent experience at Naples Nissan, Rick and Jimmy, and all of the other staff who have sent follow ups- we will definitely be seeing you again in the future!

Marti Koehler, Nissan Juke owner and Nissan Loyal Supporter

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JulioVillanueva
3/12/2013 4:20:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave ChrobakDave Chrobak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Naples Nissan:

THEY WERE BOTH VERY HELPFUL AND FRIENDLY. THEY MADE THE EXPERIENCE A PLEASANT ONE WITH THERE KNOWLEDGE AND EXPERTISE!! I HAVE BEEN RECOMMENDING NAPLES NISSAN TO MY FRIENDS AND FAMILY SINCE MY PURCHASE.

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jeffvankirk65
3/12/2013 3:14:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike AmabileMike Amabile
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Naples Nissan:

Mike listened to what we wanted and were looking for. He took his time to see how he could meet out needs and get my daughter in the right car for her. He actually did such a good job, I was able to lease a new car, something that I was not intending to do.

Dealer ship was clean and every one was very professional.

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