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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

Overview
Reviews
Vehicles
4.6
1,175 Reviews
Call Dealership (872) 225-3620
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2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,175 reviews

January 17, 2026

Great facility and the staff are fantastic! I always get great service and pricing from Napleton More

by amacc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
January 15, 2026

I appreciate all employees there and the service dept is great.love it love it More

by Jefferymason50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jan 16, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the positive feedback, Jeffery! We're glad you appreciate our employees and the service department at Napleton Downtown Buick GMC. We're happy to hear you love it!

January 14, 2026

Great Service, Nice Waiting area, everyone had a nice attitude, and they finished my car quick More

by sych71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison, Michael Acre, Manny Diaz
Report | Print
Jan 14, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the great review of Napleton Downtown Buick GMC!

January 13, 2026

Great experience! Andrell is a Phenomenal Sales Associate! Good interpersonal skills, professional & knowledgeable about the business! Haggle free process, comfortable More

by Limarcus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentleman in the Finance Department , Andrell Draper
Report | Print
Jan 14, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Limarcus, we're glad to hear Andrell made your car-buying experience smooth and efficient. Thank you for choosing Napleton Downtown Buick GMC and for sharing your feedback!

January 11, 2026

Excellent service from start to finish. Will be back to this establishment. Todd was very helpful and got my oil change completed in under an hour on a Friday (late morning)! More

by chellet71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Jan 12, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC and sharing your experience with Todd and the team! See you next time!

January 10, 2026

Great placgo locatione to do business with will return again to do business nice location go location More

by Money norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Cardona, Hector Cuevas
Report | Print
Jan 12, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC! We look forward to welcoming you back.

January 10, 2026

It was great working with Mr Todd. He was professional and efficient in taking care of the service needed. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Jan 12, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your great experience with Todd! We appreciate your business and we hope to see you again at Napleton Downtown Buick GMC.

January 10, 2026

Mr Andrew was very professional that made me as a buyer comfortable yes I would refer customers to him More

by owensp1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Report | Print
Jan 12, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

We’re glad Andrew made your experience so comfortable! We’ll pass along your kind feedback to him. Thank you for choosing Napleton Downtown Buick GMC and we look forward to working with you again.

January 09, 2026

Excellent service from start to finish. Will be back to this establishment. Todd was great! More

by Number88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Jan 09, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

It was our pleasure to assist you. Thank you from Todd and all of us here at Napleton Downtown Buick GMC!

January 09, 2026

Brought my car in for two recall and one warranty item. Everything went according to plan in a timely matter and the car was washed upon picking it up More

by Myke089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Jan 12, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Myke, thank you for choosing Napleton Downtown Buick GMC and kudos to our service team for getting everything done smoothly and on time.

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