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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

Overview
Reviews
Vehicles
4.5
1,090 Reviews
Call Dealership (872) 225-3620
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2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,090 reviews

August 17, 2025

Extremely helpful, knowledgeable, and efficient personnel from start to finish. On a busy Friday, the receptionist graciously switched my time to a later time that morning, and everyone I encountered went ou More

by Joyce K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names.
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August 15, 2025

Great service, was a little disappointed with price thinking it was gonna be free due to it being my first service on my car, I don’t drive often so I have low mileage so didn’t think I have to have se More

by shelia_jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
August 13, 2025

Todd Morrison provided best in class service. He understood our situation and did everything necessary to complete the job. Todd is an exceptional asset to the dealership. More

by jerrysz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Aug 13, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with Todd! We agree, he is outstanding. Your feedback means a lot to us. We hope to see you again at Napleton Downtown Buick GMC!

August 13, 2025

My service was quick and they went above and beyond. I saved alot of money and everyone was polite and helpful. The whole experience was pleasant and I would highly recommend it. More

by katinezmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Aug 13, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're so glad to hear about your excellent experience at Napleton Downtown Buick GMC! It's great to know you were well taken care of by our team. Thanks for the recommendation!

August 09, 2025

Hector provided excellent service for our Honda FIT. We will return for our next service. 🙂 More

by matasphere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison, Sandra Cardona, Hector Cuevas, Manny Diaz
Report | Print
Aug 12, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the kind words for Hector. We appreciate your support here at Napleton Downtown Buick GMC. See you next time!

August 06, 2025

I did not to wait hector did all the paperwork assured me the work would get done. Got updates in timely matter More

by ranoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Aug 06, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We’re pleased Hector took such great care of you! Thank you for choosing Napleton Downtown Buick GMC and for sharing your experience. We’re here if you need anything else!

August 04, 2025

My experience was great. Raphael was my sale rep and he was awesome.He understood my situation and did everything he could to help me. More

by Charisse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael
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Aug 06, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Charisse, thank you for your kind words about Raphael! We’re delighted to hear you had a great experience. We truly appreciate your business! - Napleton Downtown Buick GMC

August 03, 2025

Excellent from time I came to the time I left. Especially Mike my service mam. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acre
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Aug 06, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words for Mike! We appreciate your support here at Napleton Downtown Buick GMC.

August 01, 2025

Great workers, good experience other then being accommodating to the missing car mats in the car. More

by Mgawel63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deandre
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Aug 04, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the great review of Napleton Downtown Buick GMC!

August 01, 2025

Andrell was very professional and it was a pleasure working with him to purchase our new car. We highly recommend your dealership. More

by scook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrell Draper, Hector Cuevas
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Aug 04, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for recommending Andrell and the team at Napleton Downtown Buick GMC! Congratulations on your new car!

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