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Napleton Downtown Chevrolet Buick GMC
Chicago, IL
1,228 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 17, 2026
This was my first time buying a car and it was amazing.
Everyone who played a part from the salesman to the finance manager and even the GM was friendly, professional, and not pushy. I felt my best interes
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by 3kiyah
Verified Customer
Verified Customer
June 07, 2026
It was a pleasure to meet Mr.
Harry C. And his welcoming made me feel more at home
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by bcole4888
Employees Worked With
Harry C.
June 07, 2026
It didn't take long to sign me up with no money down it
was an amazing experience
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by bcole4888
Verified Customer
Verified Customer
Employees Worked With
Harry C.
Dealership Inventory (197 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Quick Lube
- Shuttle Service
- Vending Machines
- Children's Play Room
- Rental Car Service Onsite
- Television
