Napleton Mazda of Libertyville

Dan was great and he and his manager took their time to help us get exactly what we are looking for. He also took his time to guide us through the controls inside of the vehicle. help us get exactly what we are looking for. He also took his time to guide us through the controls inside of the vehicle. More

I had a great experience there as soon as pulled in I was greeted by Sam from the sales department and Nick the manager. From the management to the porter the Libertyville Buick team is very customer servic greeted by Sam from the sales department and Nick the manager. From the management to the porter the Libertyville Buick team is very customer service based to were they worked with me to purchase my 2011 Buick Regal Turbo and I would tell my friends and family about them to go buy their next car from and even service. More

The dealership, the Salesman (Sam Zayed) and the Sales Manager (Jeff "JC" Connors) were great to work with. I bought a Convertible during a snow storm. Sam and I drove the car with top down with the win Manager (Jeff "JC" Connors) were great to work with. I bought a Convertible during a snow storm. Sam and I drove the car with top down with the wind blowing and the snow falling in the car and he was happy to help me experience the car under these crazy conditions and he also took the time help me understand the cars attributes to help me decide if this was the car for me. JC, the Sales Manager, was probably one of the Top Two Sales Managers I have negotiated with to buy a car. He was friendly, but firm when he needed to be, but ultimately we came to a mutually agreeable "Deal" that was fair to both of us. I would highly recommend this Dealership to anyone. The help and attention I received was leaps & bounds above a Cadillac Dealer we bought an Escalade from last year who did not provide a purchasing experience any where close to what I had yesterday at Libertyville Buick & GMC. More

I have been using this dealership since I purchased the car from them. Every time I have taken my car in, they have provided the best service. They let me know what services will be done on the car and i car from them. Every time I have taken my car in, they have provided the best service. They let me know what services will be done on the car and if they notice any other problem, I am informed so that they can do the work that day or the car will be brought in on a later day to have the work done. As long as I have this car, I will be returning to the dealership to have each 3000 mile checkup. More

It was a pleasure to work with Chris. He was friendly,knew his products, and seemed most interested in helping us choose the correct car for us. friendly,knew his products, and seemed most interested in helping us choose the correct car for us. More

Just brought home my GMC Acadia Denali. Love it! First started our vehicle search a few months ago. Met Dan O'Brien on our first visit. He was very helpful and did a great job of keeping in touch with us started our vehicle search a few months ago. Met Dan O'Brien on our first visit. He was very helpful and did a great job of keeping in touch with us over the past few months to let us know about special deals, etc. He was persistent as salespeople should be, but not pushy. There is a big difference! We weren't quite ready to pull the trigger right away, but he was there answering our questions and again never made us feel pushed. When the time came and we were ready to buy, we knew that we wanted to make sure Dan and the team at Libertyville Buick GMC got our business. Even today (pick-up day) and the sale made, Dan was great about walking us through everything really carefully and answering all our questions without us feeling rushed. I would highly recommmend Libertyville Buick GMC and Dan O'Brien to anyone looking for a GMC vehicle. More

Very pleased with the car buying process. Chris was straight-forward with us and not overly pushy. He accomodated all of our needs. We were able to get the deal done and pick up the car within a 24 h straight-forward with us and not overly pushy. He accomodated all of our needs. We were able to get the deal done and pick up the car within a 24 hour period. Not bad considering we were in Wisconsin and the dealership is in Illinois! More

My husband and I had a great experience with Chris. We knew we wanted a Terrain, but he helped us decide exactly what was best for us. He was not pushy and completely professional. We would definitely r knew we wanted a Terrain, but he helped us decide exactly what was best for us. He was not pushy and completely professional. We would definitely recommend him and the dealership to others. More

Was a great experience working with this dealership. We took a long time to decide exactly what we wanted and they were patient, no hard sell, very satisfied with this dealership Would recommend to friends took a long time to decide exactly what we wanted and they were patient, no hard sell, very satisfied with this dealership Would recommend to friends. More

Chris Behlke did everything he could to get the vehicle I was looking for. This meant looking to a different dealership in Michigan and working with them. Although there were many challenges posed with this was looking for. This meant looking to a different dealership in Michigan and working with them. Although there were many challenges posed with this partnership, Chris kept me informed and was tenacious in completing the sale. I was willing to drive approximately 90 miles to this dealership in Libertyvill, Illinois, in order to get the lower price that Chris had quoted. While I was hoping for a better trade-in price for my car, I was satisfied with the personal service I got. More