Napleton's Countryside Mazda
Countryside, IL
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Great experience from start to finish! Omar was our point of contact and we were happy with the level of service we received. Everybody was helpful and they stood by their word every step o Omar was our point of contact and we were happy with the level of service we received. Everybody was helpful and they stood by their word every step of the way. Matt, also a trustworthy person, made sure everything was the way we wanted it. Thank you! Mariana More
Great customer service! I love CJ Wilson Mazda. I purchased my car here, and I always go back for needed maintenance. I am treated well, and the wait is reasonable. I love CJ Wilson Mazda. I purchased my car here, and I always go back for needed maintenance. I am treated well, and the wait is reasonable. More
Excellent service I will recommend friends to go for serves for there cars... Very excellent people and are very friendly Great job and service to my car... service I will recommend friends to go for serves for there cars... Very excellent people and are very friendly Great job and service to my car... More
Amazing Service Awesome service. Always on time and effective. Thanks so much for always taking care of me. I appreciate the honesty and quality of work being done at Awesome service. Always on time and effective. Thanks so much for always taking care of me. I appreciate the honesty and quality of work being done at this dealership More
No pressure sales CJ Wilson Mazda was a great car buying experience, with no pressure sales. Gabe was very helpful and answered all my questions. I'm glad I choose th CJ Wilson Mazda was a great car buying experience, with no pressure sales. Gabe was very helpful and answered all my questions. I'm glad I choose this dealership. More
Top quality salesperson and finance. After getting over being mad during a pre-visit call right after I got my TruCar quote in which they said there was an additional 10% more for the fac After getting over being mad during a pre-visit call right after I got my TruCar quote in which they said there was an additional 10% more for the factory CPO program - I called the TruCar rep. (Gen Mgr) who said they DID honor the quote. My assigned salesperson was quick and upfront about the purchase with only one unanswered issue on pricing. This was handled with no problems and the finance work was very fast and professional. Being a retired VP of Human Resources (with heavy labor relations) working in many industries including auto with 27 shops, I wish the dealerships would change their heavy handed marketing/sales tactics as "at least 45%" of their customer base doesn't like it nor do they respond well to the tactics. More
Great Service Great service, very easy to deal with, no issues, flexible and high service quality. I will always recommend CJ Wilson Mazda and the service center to Great service, very easy to deal with, no issues, flexible and high service quality. I will always recommend CJ Wilson Mazda and the service center to anyone interested More
Amazing staff and Dealership! My wife did extensive research on 6 surrounding Mazda dealerships. C. J. WILSON had the best price. So we visited them thinking we will get the ol My wife did extensive research on 6 surrounding Mazda dealerships. C. J. WILSON had the best price. So we visited them thinking we will get the old "oh that price included incentives that you do not qualify for". Boy were we surprised. They not only honored the original price but also saved us another $1,000 dollars. The sales manager, Matt, applied no pressure and was a joy to work with as was Manny our sales consultant. Dan in finance and Matt in parts were extremely professional, friendly, and honest. It was the most pleasant car purchasing experience I have ever had in my 60 years on this earth. Need a MAZDA definitely go to C J Wilson and tell them Marty M. sent you. My wife loves her 2017 Mazda 3! More
Very Happy....AGAIN! I was in the area and stopped top see if they could get me in without an appointment for an oil change, and with out hesitation they said, with a smil I was in the area and stopped top see if they could get me in without an appointment for an oil change, and with out hesitation they said, with a smile, we will make it happen! And they did. I was on the road with the service I requested, an inspection done and a wash in no time! Thank you CJ WILSON TEAM!!!! Jerry Henkel More
Lovin' my Mazda I had excellent customer service. Omar was very detailed considering he was juggling another sale at the time, but that didn't diminish how great he t I had excellent customer service. Omar was very detailed considering he was juggling another sale at the time, but that didn't diminish how great he treated me while answering all my questions. It worked out because it gave me time to think about my purchase while he helped the other customer and he sold 2 cars at the same time without missing a beat with his customer service. I'm in love w/my new car!! Thank you again Omar!!! Note: I highly recommend CJ Wilson Mazda of Countryside and Omar Vides!!! More