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Napleton's Palatine Mazda

Palatine, IL

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Reviews
Vehicles
4.2
60 Reviews
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1811 N Rand Rd

Palatine, IL

60074

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Showing 60 reviews

June 11, 2025

Everyone was quite professional, attentive, thorough, accommodating and expedient. Overall it was a very appreciable experience. More

by Rsundq03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Takaki, Dennis Siears, Jakob Wiatr
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June 10, 2025

Management was a little slow to take my inquiry but Lupe our salesman absolutely saved the day! Thank you Lupe! More

by Lazarogladys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe
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June 10, 2025

Professional people, courteous with no pressure atmosphere. The place is spotless. I'll be returning for service when needed. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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June 08, 2025

The dealership had the car I wanted and the personnel were willing to stay late to finish the deal. More

by GM
Recommend Dealer
Yes
Employees Worked With
Lupe, Donny, Ricky
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June 07, 2025

I was not told of the 3% up charge on using a credit card vs zero charge upon using a debit card More

by anuragmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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June 07, 2025

I have worked with this dealer for 9 years. They are polite and friendly. The service area is top quality with helpful agents. More

by judymhockenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakub was great. Helpful and friendly and fast!
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June 06, 2025

Very good service , very professional I would recommend to anyone .Thank you for your kind service! More

by romualdw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vega -514
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June 04, 2025

They were very polite and courteous and quite helpful when I took my car in for my gold maintenance for my new Mazda CX 50 hybrid More

by channelhopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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June 03, 2025

Angel Vega is fabulous. She was welcoming and kind. She kept me informed about my service. More

by 212thorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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June 01, 2025

We had an excellent experience at Napleton Palatine! Caden and Walter were very helpful in helping us find the right car. More

by corry.grace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden, Walter
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