Back

Napleton's River Oaks Honda

Lansing, IL

4.8
1,156 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
Contact Dealership

17220 Torrence Ave

Lansing, IL

60438

Directions

By Type

Showing 1,157 reviews

October 17, 2017

Excellent Oliver was very polite and professional during my visit at Napleton Honda. Will be returning for future business. Go see Oliver Marin for your next ne More

by Sweetsteph86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2017

OMG the best service!!!! Superb service!!! Earnest provided me with excellent customer service. The absolute besr experience!!!!! Highly Highly recommend this dealership and t More

by Yolanda Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2017

EXCELLENT STAFF AND CAR SELECTION My sales associate, James W. Bell, was by far the best at his job and this was my third Honda purchase, all from different Honda dealerships. He worke More

by egarcia84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bell
October 03, 2017

Highly recommended dealership I came into the dealership because my car had a recall on it. I was not looking to purchase a new vehicle. Earnest was persistent in trying to sale me More

by Tanya 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2017

Love my new car I recently went into Napleton and was helped by a wonderful salesman JP. I wanted to trade my car in and get a 2017 civic, at an affordable price. I’m More

by Iamjaeali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2017

New car from Bruno The experience I had with this location and with the sale crew especially Bruno was out of this world real informative and very easy to talk to made t More

by Angel Delatorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno
September 30, 2017

Thank you James James helped me in making my decision to purchase my new Honda Civic. I now know how to operate everything in my car. I would definitely recommend Jam More

by Chantel Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bell
September 29, 2017

Jeff Parham you were very professional and helpful. Thanks for everything. He has sold me many cars. I would recommend him and his services to anyone. More

by Winter Dev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2017

Best place to buy a car. The salesman Lacee Ealom was great. If your looking to purchase a vehicle, hes the man for the job. Hes very experienced and knows what he is talking More

by Ruala A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacee Ealom
September 28, 2017

Great Experience Ever The Moment I walked in The people was so friendly. But the one who helped me was Quinn jones. He was so patient and nice. I was so undecided on what c More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn jones jr
...
86
...