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Napleton's River Oaks Honda

Lansing, IL

4.8
1,156 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
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17220 Torrence Ave

Lansing, IL

60438

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Showing 1,156 reviews

August 16, 2017

Awesome sauce Best experience ever!! I can not tell you enough about this amazing car purchase. Everyone who won't the best car buying experience should definitely More

by Shorty123
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
August 14, 2017

best customer service I just wanted to take a minute to rate my recent experience at river oaks honda as you can see i gave it 5 stars. Oliver Marin was my sales representa More

by bibi
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Recommend Dealer
Yes
Employees Worked With
Oliver Marin
August 04, 2017

5 star service by Oliver & team The best service and environment one can ever expect. Oliver & Mark were fantastic. I was never pushed or pressured when at the dealership. I didn't More

by Chhayesh Patel
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Recommend Dealer
Yes
Employees Worked With
Oliver Marin
July 31, 2017

Great Dealership and wonderful sales representatives I had the wonderful opportunity of working with a knowledgeable gentleman at this dealership named Lacee Ealom. I was assisted as soon as I entered th More

by Carchixk123
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Recommend Dealer
Yes
Employees Worked With
Lacee Ealom
July 31, 2017

DeMarco! Go see DeMarco! He's the best. A great help and gets the job done! Answered all my questions and made sure I knew what I was getting into in advance More

by Ms016334
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Recommend Dealer
Yes
Employees Worked With
DeMarco Smith
July 31, 2017

Great! Fallon was great! I was in a tough situation with my car and she made sure that I found the proper solution. Ended up with a 2017 Honda Civic! I love More

by Jay
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Recommend Dealer
Yes
Employees Worked With
Fallon
July 31, 2017

Wonderful! Due to issues on my credit I completely gave up on finding a car until I came here. Other dealerships would try to belittle me and put me in this box More

by Will30
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Recommend Dealer
Yes
Employees Worked With
Glen Smith, Darryl Frazier
July 30, 2017

Shopping for a new car I really had a pleasant experience with this company and I'd highly recommend Lacee Ealom as a salesman. I was indecisive about two different cars and More

by Breeplate
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Recommend Dealer
Yes
Employees Worked With
Lacee Ealom
July 22, 2017

Excellent buying experience. Great customer service. Oliver Marin provided an excellent customer experience. The entire staff from walking in the door to driving out was friendly More

by Tim A.
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Oliver Marin
July 20, 2017

"Very friendly dearlership" I was very pleased with the service they offer. Oliver Marin was very helpful and friendly . I purchased a Mercedes Benz C300 . I'm very happy with my More

by Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
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