Back

Napleton's River Oaks Honda - Service Center

Lansing, IL

4.4
63 Reviews

63 Reviews of Napleton's River Oaks Honda - Service Center

Sort by
March 23, 2021

Last week I took my car to the Honda/Kia dealership located in South Holland because I was fed up going into dead ends situations with local auto repair shops. I thought this would be a quick easy and More

by QueenYoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave and Dylan
February 10, 2021

JP is the Best! Very knowledgeable about the product he sells. He was helpful to me even after the purchase was completed. Highly recommend JP More

by Satisfied Honda Owner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Suliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Napleton's River Oaks Honda responded

Thank you so much for your positive comments about Napleton River Oaks Honda! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2021

The worse. I bought a car Jan 1, about a week and a halfway later I kept hearing noise from the brake area when I took my foot off the break. I contact my salesman he tells me bring it in....bought it More

by biancabrooklyn
Recommend Dealer
No
Employees Worked With
Mike and Ryan in service.
Feb 02, 2021 -

Napleton's River Oaks Honda responded

We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please contact our Manager at (708) 868-0100 so that we may ensure your experiences with our dealership are more pleasant moving forward.

October 09, 2020

Had the pleasure in working with JP, he has awesome customer service, answered all our questions and concerns. Would refer my family to seek his assistance. More

by Ameliarodriguez2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Parham
September 01, 2020

Joseph Caldwell very great car sells man he will definitely put you in the car of your dreams and make it happen for you. When you get a car from here I suggest you see Joseph caldwell🤗 very happy More

by Bensonskitona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Caldwell
August 18, 2020

I took my 2018 Honda HRV for a regular maintenance service, very professional, the service advisor Ryan Novak was super he explain me everything very well, and they keep everything very clean, they wa More

by nancy.ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Novak
Aug 20, 2020 -

Napleton's River Oaks Honda responded

We're glad to hear that everything was completed to your satisfaction, Nancy! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2020

Thanks Jeffery P for everything you done. You were very professional and informal with all my questions. I will always refer you. Great Good, Thanks More

by Simon River
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Parham
Jul 28, 2020 -

Napleton's River Oaks Honda responded

Simon River, we appreciate you choosing Napleton River Oaks Honda! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2020

Drove in from VA to pick up our grandkids and as we were about to head back, a sensor came on and prevented the van from driving. Napleton Honda got us in and out in one day without hassle. We made it back More

by Tanya H
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 02, 2020 -

Napleton's River Oaks Honda responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton River Oaks Honda and we hope to see you again! Safe travels!

May 04, 2020

Joseph Caldwell was really helpful but unfortunately the finance guy Alex refused my deal, I additionally came with 3000-4000 down..I just landed a no deal More

by Drew T
Recommend Dealer
No
Employees Worked With
Alex Brixie
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2019

JP is a blessing. Napleton River Oaks Honda has been very good to us in the purchasing and servicing our vehicles with courteous and professional people. Our experience More

by Happy customer 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Napleton's River Oaks Honda responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

3
...