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Napleton's River Oaks Honda - Service Center
Lansing, IL
60 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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60 Reviews of Napleton's River Oaks Honda - Service Center
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February 24, 2017
Jeffery Parham was extremely efficient, nice and patient It was a very pleasant experience with Jeffery Parham, who showed me several models and ws patient and complete in explaining all the advantages of th It was a very pleasant experience with Jeffery Parham, who showed me several models and ws patient and complete in explaining all the advantages of the model finally chosen. I would recommend Jeffery to family and friends for excellent service.. Mr. L. Chambers was exstremely nice and helpful and reinforced all the information given by Mr. Parham. More
by msemma
Helpful February 03, 2017
Great Mohammad was great! He had excellent customer service skills! I would definitely recommend him to friends and family! I had a good experience st this Mohammad was great! He had excellent customer service skills! I would definitely recommend him to friends and family! I had a good experience st this dealership. More
by CourtneyH
Employees Worked With
December 16, 2016
Jill Verbich made my day!! I went to Napoleon Honda for oil change and suddenly I remembered to follow up my aunt referral fee. I'm waiting for almost 20 mins all of the sudden I went to Napoleon Honda for oil change and suddenly I remembered to follow up my aunt referral fee. I'm waiting for almost 20 mins all of the sudden a lady approached me and asked how can I help you. She processed all my transactions she called all the persons I need to talk. Jill made my day and I'm very thankful what she did to me!!! More
by Mr smile!!
Employees Worked With
Jill Verbich
November 21, 2016
Best Experience Ever I was in service and Alvin approached me I told him I was interested in leasing a CR-V and that I wasn't ready to make the purchase that day because i I was in service and Alvin approached me I told him I was interested in leasing a CR-V and that I wasn't ready to make the purchase that day because it needed to be a joint decision with my wife there. He still went through the process and didn't rush me not once even though he knew I wasn't buying right then and there. 2 days later me and my wife picked up the car. Everything went smooth and a easy More
by Steven Crozier
Employees Worked With
Alvin Crowder
August 01, 2016
Made the Deal Thanks to Autry Phillips, Joseph Ritchie, Kim Stiehler, and Jill Verbich for their abilities to get my husband into a brand new Honda Accord. Great T Thanks to Autry Phillips, Joseph Ritchie, Kim Stiehler, and Jill Verbich for their abilities to get my husband into a brand new Honda Accord. Great Team of People. Honest Customer Service! More
by Trina Ellis
Employees Worked With
kim Stiehler, Joseph Ritchie, Autry Phillips, Jill Verbich
July 14, 2016
Disappointed Hi My name is Fahad ahsan I am a regular customer of Honda dealership at 17220 Torrence Ave Lansing, IL 60438 United States Today I went for Hi My name is Fahad ahsan I am a regular customer of Honda dealership at 17220 Torrence Ave Lansing, IL 60438 United States Today I went for my oil change and tire rotation service at the dealership and found out they did not rotate the tires they just did the oil change and charge me the tire rotation charges just because I asked for the discount my concern is that they should let customer walk out if they can't give the discount but at least don't lie to customer because when I walk in to Honda dealership I have Blind trust that I am in good hands but I do not feel that any more, now they just lost there regular customer, I live in Bridgeview but I come to get my car fixed from river oaks Honda for last 2 years I am so dissatisfied and disappointed my number is 7739810694 if you need more detail just call me Thanks More
by Fahad ahsan
Employees Worked With
Service manager
September 23, 2013
Mike in service was friendly and helpful got my oil change in and out 20 mins. Very convenient. i would recommend. Thanks I will be back in 6 months change in and out 20 mins. Very convenient. i would recommend. Thanks I will be back in 6 months More
by Tinaschultz
Employees Worked With
Mike
July 20, 2013
my experience was great. i wasn't expecting to drive out with a new car. they worked with me every step of the way. i recommendended this dealership to my friends and family. drive out with a new car. they worked with me every step of the way. i recommendended this dealership to my friends and family. More
by debraakadebbie
April 06, 2013
I was only in Honda to get my mother's car serviced, but it turned out that now I am a Honda owner. My experience today was exceptional, the gentlemen were friendly and very knowledgeable about the vehi but it turned out that now I am a Honda owner. My experience today was exceptional, the gentlemen were friendly and very knowledgeable about the vehicle I choose to purchase. I loved the smiles, conversation and most of all the individual personalities that each men had. I look forward to coming into Honda for future service. I know I have an excellent vehicle!!!!!!!!!!!!!! More
by deshanettejohnson
Employees Worked With
May 28, 2011
My experience with this dealership has always been very pleasant. Working with big Will has been a very pleasant experience. He is a pleasant, informative and know's his job. I would recommend my family am pleasant. Working with big Will has been a very pleasant experience. He is a pleasant, informative and know's his job. I would recommend my family amd friends to the dealership and to work with big Will. More
by docrob50
Employees Worked With
will mulcahy
