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565 Reviews of Nazareth Ford - Service Center
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July 25, 2015
Service department Christina was extremely helpful with getting new tires. She even did some shopping around for me to find the best deal. I would highly recommend the s Christina was extremely helpful with getting new tires. She even did some shopping around for me to find the best deal. I would highly recommend the service department and Christina. More
by stjjh05
Employees Worked With
Christina
Helpful July 13, 2015
Lemon Got a lemon of a brand-new Fiesta from this dealership. Back-and-forth to the service department many times and they say its fine, when it is not! T Got a lemon of a brand-new Fiesta from this dealership. Back-and-forth to the service department many times and they say its fine, when it is not! The transmission makes funny noises when it switches , rain water leaked into the floor area near the speaker on one side so sometimes that speaker works and sometimes not . The plug where you charge your MP3 player never worked -had it replaced and it still does not work-the brakes have been screeching since day one. It is embarrassing to stop the car! They keep saying the brakes look fine. Recently they said adjusting them would help and charged me $100 and they are screeching still! I asked for a refund because they did not fix my problem and someone in the service department told me No- that we should have denied the request for adjustment before hand . How were we supposed to know that it was not going to do anything for the screeching brakes ? I wanted my screeching brakes to stop! That's what I asked for and I did not get it ! I did not want an adjustment that did nothing for the screeching brakes! I then opened a complaint with the credit card company and whoever deals with these CC disputes from Nazareth LIED to the credit card company and said that I never complained about my brakes after they adjusted them!! So the Credit card company closed the dispute in their favor for his LIE-then I contacted corporate- whose email told me they are going to have Nazareth contact me ?! I get nowhere with Nazareth service department! They Lost a customer over $100. I bought two brand-new cars from them and will never go back ! Update: They sent me a goodwill refund for $100. It took leaving this review here-to get things moving! More
by GottaLemon
Employees Worked With
A Service person
February 25, 2015
Nazareth Ford I love the service department at Nazareth Ford. They are ALWAYS friendly and the prices are awesome! I had always used another dealership but the driv I love the service department at Nazareth Ford. They are ALWAYS friendly and the prices are awesome! I had always used another dealership but the drive to that one had started to bother me so I looked for a local dealership locally that fit my needs and they are the best in the area! More
by jessbcuz
Employees Worked With
Christina Wilson
February 05, 2015
Great Customer and Auto Service! This time, my Sable had a recall. Took it in, service was completed and the car was washed - all for free. Painless and relaxing atmosphere! I've b This time, my Sable had a recall. Took it in, service was completed and the car was washed - all for free. Painless and relaxing atmosphere! I've been bringing my car here for service for years. I always receive excellent customer service from everyone there and they always effectively answer any questions. They have maintained my car wonderfully since I bought it in 2008! More
by Scarlet
Employees Worked With
Ralph Nittoli
February 05, 2015
Excellent service took my van for inspection, and oil change. Was very good experience, Ralph was very nice and kind, he explained everything that needed to be done. took my van for inspection, and oil change. Was very good experience, Ralph was very nice and kind, he explained everything that needed to be done. Was very polite when at first I couldn't find my insurance card. Said I could have my agent fax it there. waited for some time, finally received it so they could proceed. I've been coming here for years since I bought it there. Service is always great. Was pleased with my experience. More
by service
Employees Worked With
Ralph
January 29, 2015
Excellent service! The thermostat stuck on my 2010 Explorer on the eve of a big snowstorm. Ralph got me in the next morning and I was soon on my way. Excellent service The thermostat stuck on my 2010 Explorer on the eve of a big snowstorm. Ralph got me in the next morning and I was soon on my way. Excellent service! As a newcomer to the Nazareth area, it was great to know that I had found a Ford dealer with the same high level of service that I had experienced back in St. Louis. Well done Ralph and team! More
by Hoot
Employees Worked With
Ralph Nittoli- Service
April 28, 2014
Lies all lies I thought I could trust a ford dealer to do quality work but I was wrong. And it cost me the price of a tow and a days pay .i would not recommend them I thought I could trust a ford dealer to do quality work but I was wrong. And it cost me the price of a tow and a days pay .i would not recommend them to anyone. You have bin warned stay away! More
by Dscustom
Employees Worked With
Randy
April 11, 2012
My 83 year old mother scheduled to have her 2003 Mercury Sable idler pulley replaced. Mike reported that the belt had too much dressing on it and so they cleaned it and it is fine now. $50 please. Mom took Sable idler pulley replaced. Mike reported that the belt had too much dressing on it and so they cleaned it and it is fine now. $50 please. Mom took it literally a couple miles down the road and the idler bearing was squealing again. So she returned. Mike now says it the cam shaft synchronizer. He’s done lots of them at the tune of $500. Now I’ve personally owner four of these cars and have had to replace the idler pulley on two of them. This is now the third. Each time I WD40ed the pulley bearing to determine the source of the noise. Now not only was BD unable to determine that it was oil in the belt they still could not determine the pulley bearing was the source of the noise. Instead they wanted to milk the old lady! Now being a mechanic and one with a fair sense of play, I called Mike personally to review what I had found, my methods and experience. Now naturally he knew better and was not willing to look at the car again as he knew it was the cam shaft synchronizer. Shame on you BD! More
by appth02
Employees Worked With
Mike Kratzer
May 31, 2011
No delays in getting my truck in for repairs and Chris was good to work this - he was friendly and informative, and tried to work w/ me on the pricing of repairs. I purchased my truck at a different deal was good to work this - he was friendly and informative, and tried to work w/ me on the pricing of repairs. I purchased my truck at a different dealership, but I certainly recommend this dealership for service. More
by MWPJR
Employees Worked With
Chris
April 28, 2011
We have purchased all of our vehicles through the Ford & Mercury family. And we only service our cars through Brown Daub. We have found them to be very thorough with the care of our vehicles and only re & Mercury family. And we only service our cars through Brown Daub. We have found them to be very thorough with the care of our vehicles and only recommend services that are truly needed. I often bring my children with me during the appointments, and Chris is especially good about getting my vehicle serviced quickly. He also takes the time to explain the bill and offers discounts when possible. The entire staff is helpful and friendly. Michelle Robertson Easton, PA More
by mcar725
Employees Worked With
Chris - Mercury Service
