Neil Huffman Mazda

Purchased a 2026 Mazda CX-5 and when we started having issues the first week was told by their service manager to take it to Oxmoor Mazda to see if they could fix it. They then said that they were not eq issues the first week was told by their service manager to take it to Oxmoor Mazda to see if they could fix it. They then said that they were not equipped to do the service because they had not yet purchased the equipment needed. Very poor service if you ask me. More

Outstanding Service - Ask for Alecxandra and Dakarai! ⭐⭐⭐⭐⭐ The staff at Neil Huffman Mazda have wowed me again! This was my third purchase from them in two years, and they continue to exceed expectatio ⭐⭐⭐⭐⭐ The staff at Neil Huffman Mazda have wowed me again! This was my third purchase from them in two years, and they continue to exceed expectations. When I needed to find my 17-year-old daughter her first car, Dakarai recommended I work with Alecxandra Hernandez – what an excellent suggestion! From start to finish, Alecxandra treated me like I was her only customer. With my limited availability due to work, I was worried about finding time to car shop. Alecxandra made it effortless by emailing me multiple options, accommodating test drives around my schedule, and even sending me a video of a potential vehicle. I never felt rushed and always had plenty of options to consider. What really impressed me was how she handled my nervous teenager. My daughter was hesitant about test driving with a stranger, but Alecxandra immediately put her at ease. She patiently answered all of my daughter's questions, demonstrated her extensive knowledge of the vehicle, and helped my daughter feel confident in her final choice. The paperwork process was equally smooth – Alecxandra had everything prepared and completed the purchase quickly and efficiently. I'm not in a hurry to buy another car, but when I do, Alecxandra and Dakarai will be my first stop. They're true assets to Neil Huffman Mazda. If you need trustworthy car sales professionals who genuinely care about finding the right vehicle for you, ask for them by name! Highly recommended! More

Milena was our sales associate and she was amazing from the start! My wife and I inquired about a new vehicle via email/cargurus . Milena, without skipping a beat, went the extra mile by showing us a video the start! My wife and I inquired about a new vehicle via email/cargurus . Milena, without skipping a beat, went the extra mile by showing us a video of the new vehicle (inside & out). The video not only proved that the vehicle was on the lot but that they were serious about doing business. A price was agreed upon and we were fully expecting something to change when we arrived on the lot. IT DID NOT! The price agreed upon was not only honored but the vehicle was already prepared and ready to go for us. We were in and out of the dealer in record time. If you are from out of state and looking at this dealer, I HIGHLY RECOMMEND THIS DEALERSHIP AND MILENA AS YOUR SALES ASSOCIATE! They are a NO BS dealership and their sales associates will take care of you. Everyone was friendly and a pleasure to speak with! That is almost unheard of at dealerships! We will definitely go back to this dealership to purchase another vehicle in the near future! More

We purchased a used car and the salesman Earl Drake was fantastic. He was kind, helpful, and addressed every concern we had. The staff did great detailing work to get the vehicle ready. It was a 2016 model fantastic. He was kind, helpful, and addressed every concern we had. The staff did great detailing work to get the vehicle ready. It was a 2016 model, but it looked brand new. I would highly recommend this dealership to anyone. More

My son took his 2012 MAZDA CX-7 to the service department because it was smoking and running bad. A repair shop in the neighborhood that looked at it said it needed to go to the dealer because it needed a ne because it was smoking and running bad. A repair shop in the neighborhood that looked at it said it needed to go to the dealer because it needed a new turbo charger and his business did not do that work. We made an appointment and was not contacted for a week. Left messages with no return calls. After being told by Neil Huffman Mazda that it needed a new motor AND a new turbo charger (for $12,000.00) we took it to a REPUTABLE repair shop and was told the turbo charger needed to be replaced (for $1900.00) and they could have ready in 2 business days. BUYER BEWARE! More

Chris went above and beyond to make my car buying experience unmatched. He was kind, professional, and got the job done in a timely manner. I recommend him to anyone looking to buy. He was very knowl experience unmatched. He was kind, professional, and got the job done in a timely manner. I recommend him to anyone looking to buy. He was very knowledgeable about Mazda as well. More

Dakarai was fantastic. He was very knowledgeable and very helpful when it came to helping find cars in my budget. helpful when it came to helping find cars in my budget. More

Spencer Murphy was very helpful from the time I walked in to the time that I left. I appreciated his extensive knowledge on the options that we discussed to the time that I left. I appreciated his extensive knowledge on the options that we discussed More