32 Reviews of Nelson Mazda - Service Center
I bought my 2018 CX-5 in 2018 & I loved my experience! Everyone here is so nice and very welcoming! I love working with Elizabeth & Geoff when I get my oil changed!! I will continue to buy my cars from he Everyone here is so nice and very welcoming! I love working with Elizabeth & Geoff when I get my oil changed!! I will continue to buy my cars from here and nowhere else! Keep up the good work! ☺️ More
They purchased a vehicle from me. I worked with Taylor Toth on a vehicle that I sold to them! Great price, service, speed & he was a great guy! Made me feel very comfortable with the w I worked with Taylor Toth on a vehicle that I sold to them! Great price, service, speed & he was a great guy! Made me feel very comfortable with the whole process and would do it again! More
Car had issues since day one...they won’t fix it! Bought a 2007 Mazda 6 in November 2017, within a few weeks it started having motor issues. Took it in they kept it a few days said there was something Bought a 2007 Mazda 6 in November 2017, within a few weeks it started having motor issues. Took it in they kept it a few days said there was something in cylinder 2 removed it and it should be good to go now. Within a few days the RPM kept jumping and the car would try to continue to go when I was stopped at a light, took car back. They had my car for 3 full weeks, no phone calls, no updates nothing. I called left messages, over and over again. Finally found out the adviser we had was out for baby’s birth and no one handled my car while he was away. Finally they call say the car is good to go yet it still wasn’t running correctly they said they couldn’t find anything. My car has now for the 3rd time broke down with the exact same issues and I called to say I would just like to be traded out of the vehicle into something reliable. The management refused, I have never missed a payment paid all service fees they applied even though I was supposed to have a warranty. NEVER BUY A CAR FROM THIS “Christian” dealership. More
Service The text video showing work that needed to be done was very helpful in adding services to original service order. Pricing text was also helpful The text video showing work that needed to be done was very helpful in adding services to original service order. Pricing text was also helpful More
Jeff rocks!! Jeff is always pleasant and very thorough when I bring my car in for service. I really liked the video of the mechanic going over my car and explainin Jeff is always pleasant and very thorough when I bring my car in for service. I really liked the video of the mechanic going over my car and explaining everything. More
Service I took our CX-9 in for new tires and sun visor. Geoff was excellent and I definitely recommend Nelson Mazda to my friends and family. I took our CX-9 in for new tires and sun visor. Geoff was excellent and I definitely recommend Nelson Mazda to my friends and family. More
Great communication I really like the video from the tech and I get his name. Texting communication is good for me. They were thorough and manger really seems to genuinel I really like the video from the tech and I get his name. Texting communication is good for me. They were thorough and manger really seems to genuinely care about you with your car needs. Jennifer is wonderful. More
Service Appointment Nelson Mazda always provides exceptional service. I am a believer! I am a two-time purchaser at this dealership and they have a proven and consistent Nelson Mazda always provides exceptional service. I am a believer! I am a two-time purchaser at this dealership and they have a proven and consistent record of genuine commitment to the customer relationship. More
Always impressed I love bringing my car in for service. I am always greeted with a smile, and the crew works hard to ensure that my time is valued. I am impressed that I love bringing my car in for service. I am always greeted with a smile, and the crew works hard to ensure that my time is valued. I am impressed that I get timely calls about the progress of my vehicle's service and information regarding suggested maintenance. Geoff and all of the others always make me feel welcome and taken care of. The courtesy vehicles make all the difference as a working mom and I appreciate them working with me to keep my car in great shape! More
Wonderful and very comfortable! I have always had a very comfortable and professional experience while receiving services and all other interactions with Nelson Mazdz👍ㇿ I have always had a very comfortable and professional experience while receiving services and all other interactions with Nelson Mazdz👍🏾I would highly recommend this dealership to anyone in the market for a Mazda! Love the lounge amenities and no nonsense haggling of customers. More