I bought a new Mazda from Nelson Mazda (twice actually, but I'll focus on the most recent purchase) in June of 2015 and I am still happy with my decision. Patrick was always friendly and willing to do whatever needed to make the process smooth. We probably took longer than we should have when my wife saw a color she liked better at the last minute, but they were always friendly. In fact, I even returned months later when I decided to replace our other car also, and he even found exactly the car I was looking for, which happened to be a car hidden in the back and not yet in the system. Although I ended up -regrettably- buying a Honda from South Pointe,(because of a few options the Mazda didn't offer, I gave up the nicer interior of a Mazda) but I recently had a bizarre experience at that other dealer which left me wondering if I should have just given up the options so I didn't have to deal with the mind numbing stupidity I dealt with at their competitor. I have post-purchase experienced ownership from both dealers now, so if ANY of you are struggling between models and dealers, please read this and know Nelson offers a better experience. In fact, I did have a bad experience one time in service years ago, but they handled the situation. No dealer is perfect, but I do think they try harder. They will still be my first stop next time I need/want a car.
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