Bought my first Mazda at Nelson & brought it here for all service. Their personnel seem to stay with them for a long time and are great to work with. No question in my mind that I wanted another CX-9 and would buy it at Nelson if price & trade-in quotes were right. I was once again very pleased with the whole experience. Jermane was very knowledgeable and helpful but no pressure. Nelson offered me a good value for my trade & a very competitive price on the new model. Great car, great deal & friendly, professional service with no pressure. What's not to like?