32 Reviews of Nelson Mazda - Service Center
Repairs Awsome support, beyond fair and responsible. Never an issues with quality of work. Will only take my vehicle to Nelson Mazda. Customer is always f Awsome support, beyond fair and responsible. Never an issues with quality of work. Will only take my vehicle to Nelson Mazda. Customer is always first!!! More
New to Tulsa Having one dealership before I moved to Oklahoma I was worried about a new service center. No need. They are fantastic! Ve ey detailed in service o Having one dealership before I moved to Oklahoma I was worried about a new service center. No need. They are fantastic! Ve ey detailed in service options. Were spot on getting me in and out in a timely manner. More
I always leave happy! I always feel well taken care of and that my time is valued. Geoff is always so kind and I always leave happy! I appreciate that they call and update I always feel well taken care of and that my time is valued. Geoff is always so kind and I always leave happy! I appreciate that they call and update me with the progress of my car and that I can make arrangements for a loaner car while mine is being serviced. More
Great team and service Mazda CX-7 service check up done on professional careful hands. Full circle inspection and extra items completed without delays...My "Silverado" says Mazda CX-7 service check up done on professional careful hands. Full circle inspection and extra items completed without delays...My "Silverado" says thank you. More
Amazing Service Department! I have serviced all 3 of my Mazdas here for years now. Usually at the same time. While I play musical cars they have always accommodated my needs w I have serviced all 3 of my Mazdas here for years now. Usually at the same time. While I play musical cars they have always accommodated my needs whether it be a ride home, or a loaner vehicle. The staff is always friendly and sincerely goes above and beyond when it comes to customer service. Geoff, Matt, Zack, and Jessica are what keep me coming back. They always display a positively genuine behavior, and provide excellent communication. This is a prime example of how customer service should be, and I hope Mr. Nelson appreciates and recognizes the quality of the employees he has. Thank you for all you do! More
Best service experience ever!!! I brought my CX-5 in for a recall notice on the passenger airbag. Jeff Risner in the service department met me when I got out of the car. After the in I brought my CX-5 in for a recall notice on the passenger airbag. Jeff Risner in the service department met me when I got out of the car. After the introductions, he told me that the service would take about an hour and 15 minutes and asked if I was okay with that. However, after the service technician got started, Jeff came and told me that it would only be about 20 minutes. Jeff explained the service well and was very polite. Service took a shorter time than first anticipated and Jeff did a good job of explaining what the service department would be doing with my car. I would recommend the service department at Nelson Mazda anytime. I bought the car at Nelson Mazda and have been pleased with every experience with them. More
The best service department I've ever dealt with. Michael, Jeff were great and i have highly recommended Nelson Mazda to all my friends. I will be buying a car soon and I will be buying it from Nelso Michael, Jeff were great and i have highly recommended Nelson Mazda to all my friends. I will be buying a car soon and I will be buying it from Nelson Mazda More
I had an 8am appointment but I showed up 15 minutes early and Michael set me up right away , advised me on future service for my vehicle and the donut and coffee was a good extra. Thanks guys and Michael set me up right away , advised me on future service for my vehicle and the donut and coffee was a good extra. Thanks guys More
My first oil change service was set up by my sales person & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information abou & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information about this appointment but was still able to fit me in that next morning. I received great service & it's nice to get a car wash with the oil change. The buying process was a little long but no different that any other dealer. Overall the experience was great. This is the second car that we have bought at Nelson Mazda & will return again for future purchases. Don't normally have my vehicles serviced (oil Change)done at the dealers but now see the price is very competitive with other places maybe even a little cheaper. More