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New Brighton Ford - Service Center

New Brighton, MN

4.6
139 Reviews

139 Reviews of New Brighton Ford - Service Center

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October 11, 2024

This is the fourth time I have been in for problems on my 2023 Ford F150. Now I have to come in a fifth time once a part is available. I'm getting very tired of this. I barely have four thousand miles on th More

by tcassem
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I am loyal to New Brighton Ford. It is a great vibe, a skilled team, and the customer service is first-rate. The communications with the service team are clear and direct. I recommen More

by Lori Crever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando, Jack, Calinthia, Louie
October 10, 2024

I bring my Toyota here also. Love the pick up and delivery. Makes my life very easy More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

They fixed my car. Service was friendly and knowledgeable. I am happy with the work that was done. More

by JESSICA.SMEBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Everything was handled professionally and expeditiously. Service representative kept me informed on my cars progress More

by roelfke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Love the pick up and delivery service. Great communication. Will purchase my next vehicle here based on the service department More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
September 29, 2024

Fue la mejor decisión de llevar mi ford f150 al taller del dealer, me evite estar batallando por fuera, ahora ando más tranquilo conduciendo!! More

by HECTORLOZAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Jake the technician that signed me in & went over the maintenance work that I was having done was very helpful & informative. He was very friendly & professional. He went above & beyond assisting me. More

by MARQ3519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Always friendly and wonderful service! They are the best to work withi! I have been going here for ever 30 years More

by KATIESKARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Jerry was a big help. We appreciate him and everything he did to get us our vehicle. He worked above and beyond. We needed him in a time we had no vehicle and he was able More

by rayan.ali003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Angstman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
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