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New Brighton Ford - Service Center

New Brighton, MN

4.4
73 Reviews
Call Service Center (888) 708-5598

73 Reviews of New Brighton Ford - Service Center

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May 13, 2024

Good communication Good service in a timely basis. Much better experience than I had at a neare location for the same issue. More

by dave@shuttersnshades.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Aanestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Most important to me was the ride home and pick up after service was completed, it was offered without me having to ask for it More

by ingridvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Truck still is not fixed, no call back from New Brighton Ford, left 3 messages More

by jeffsibell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 17, 2024 -

jeffsibell responded

strange you are a ford dealership and don't know how to look up the code? Here is the answer The P04DB code on a Ford F150 indicates a malfunctioning, disconnected, or damaged crankcase ventilation (CCV) system. The CCV system monitors the Positive Crankcase Ventilation (PCV) system for malfunctions and leaks. The P04DB code can be triggered by issues such as: An incorrectly installed oil level indicator A faulty CCV filter A faulty CCV sensor Vacuum hose disconnects O-rings for the oil fill cap and oil level indicator o-ring seal

May 17, 2024 -

jeffsibell responded

My check engine light is on and not sure what it is doing to the truck, not driving it because of the error message, So again, where can I take my truck that would be covered by my extended warranty to have it fixed?

May 17, 2024 -

New Brighton Ford responded

Sorry if I didn't clearly state it originally. When it comes to your extended warranty you would have to call them, and they would let you know what dealerships close to you that they would work and that you could go to. As for that code there are some things you can check to save time if you are comfortable doing so.

Helpful
May 04, 2024

EASY TO SCHEDULE APPOINTMENT WORK DONE AS REQUESTED WORK DONE IN. THE TIME STATED. WAITED FOR THE VEHICLE More

by johnthors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024

very good with the time they took to make the repair and bringing me home and picking me up brent johnson was great keeping me informed More

by DBACHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024

Very friendly and helpful when I have questions. Very satisfied with timing and work on recent service. More

by FRANK WYMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Arnold
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April 29, 2024

Service went well. Repairs got done quick. Making a appointment good idea. Owned several Fords living nearby. More

by L.WINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2024

I had a wonderful experience buying my new vehicle at New Brighton Ford! David and Luke were great! More

by HOLMESFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zipkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Yarbrough
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April 25, 2024

Our issue was corrected immediately. Jack and Orlando were wonderful to work with excellent customer service More

by BGUBRUD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hackman and orlando
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April 25, 2024

Great customer service in both the sales and service departments. Truck was returned to me by service completed and just as I left it! More

by JONNIE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Grado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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